Retail Assistant Store Manager

Overview

Join to apply for the Retail Assistant Store Manager - 2122 role at First Cash
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$13.00 to $19.00 per hour with an easily achievable commission structure that pays you for every transaction you process.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program: withdraw up to 50% of wages earned up to seven times per payroll cycle.
• Ability to earn unlimited commission above your hourly base rate.
• Vacation: paid vacation after set periods; PTO/Vacation accrual adjusted per state/local requirements.
• Sick/Personal time: accruals after six months and annually thereafter.
• Employee discounts from first day of active employment.
• Tuition Reimbursement up to $2,000 per year for full-time employees who meet program requirements.
• Access to over 10,000 discounts via First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to First Cash Pet Insurance.

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. The Assistant Store Manager is accountable for day-to-day store operations, promoting a positive environment, partnering with the Store Manager to lead and develop staff, recruit and retain talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This role supports a customer-centric environment and analyzes store financial statements to meet financial goals.

The position requires commitment to asset protection and may involve handling a variety of merchandise, including jewelry, tools, electronics, and firearms (in FFL locations).

The position offers an hourly wage plus commission based on productivity and a bonus based on store performance. Actual pay varies by location, qualifications, and experience.

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and addressing issues promptly.
• Train and develop Pawnbrokers to First Cash standards.
• Recruit top talent through company-approved channels.
• Open and close the store, manage cash drawers and merchandise, and protect assets.
• Ensure asset protection via inventory control, safety procedures, documentation, and secure loans.
• Administer store processes including inventory, loan management, merchandising, store presentation, systems, and reporting.
• Analyze financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development.
• Communicate store goals and profit objectives to employees.
• Stay up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting (as required by law).
• Must be willing and able to lift/carry up to 50 pounds.
• Demonstrated ability to supervise others.
• Ability to work with firearms and to become firearms certified.
• Minimum Age: 18 years old;
  High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations as needed; flexible retail schedule including weekends and holidays.
• Assistant Store Manager will work 40+ hours per week; hours based on business needs.
• Computer literate and able to operate POS systems and standard office equipment.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills; analytical skills; cash handling experience; ability to work independently with minimal supervision; strong work ethic and business sense.

The employee commission incentive plan is proprietary to First Cash. Assistant Store Managers have the potential to earn 2-8% commission, based on gross profit of personal performance. Details are provided during the interview process.

First Cash is an Equal Opportunity Employer. First Cash prohibits discrimination and provides reasonable accommodations to applicants in compliance with applicable laws.

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