Manager for Facilities Access and Technology Services

Job no: 496894
Work type: Full-time
Campus: York Hill - Hamden, CT
Categories: Staff

Quinnipiac University invites applications for the position of Manager for Facilities Access and Technology Services, a key role at the intersection of facilities operations, technology, and campus experience. This position plays a vital role in ensuring that campus spaces are secure, accessible, and supported by innovative technology solutions.

Quinnipiac University is a private, coeducational institution located 90 minutes north of New York City and two hours from Boston. The university currently has an enrollment of 9,700 students in more than 100 degree programs through its Schools of Business, Communications, Education, Computing & Engineering, Health Sciences, Law, Medicine, Nursing and the College of Arts & Sciences. Our 21 Division I teams have achieved remarkable success, boasting multiple conference titles.

This includes a 2023 NCAA National Championship win in ice hockey, a three‑time defending national champion women’s rugby team, and a trip to the Sweet 16 for our women’s basketball team. The Quinnipiac University Poll is nationally recognized as a leader in public opinion research, and the university is consistently recognized by U.S. News & World Report and Princeton Review. The Wall Street Journal ranked Quinnipiac #51 among the best colleges in the nation, and second in Connecticut, for our exceptional graduation rate, salary impact, learning facilities, career preparation and learning opportunities.

The university is in the midst of program expansion and renewal for both traditional and adult learners, the development of innovative strategic partnerships, and just opened a South Quad with three new buildings. For more information, please visit qu.edu. Connect with Quinnipiac on Facebook, Instagram, You Tube, Tik Tok and X.

• Assist with the University’s keyed and electronic access systems, including system administration, implementing new technologies, troubleshooting, upgrades, and reporting. Work with Facilities Administrators, and Union Trades Staff to troubleshoot and repair all equipment associated with access services.
• Commission and maintain access control equipment/inventory.
• Assist with the Facilities Department’s work request system, including system administration, implementing new technologies, troubleshooting, upgrades, and reporting. Work with Facilities Administrators to ensure timely response and completion of work orders, implementation of preventive maintenance schedules, and inventory management.
• Coordinate access services preventive maintenance planning with Superintendents and Supervisors for Mount Carmel, North Haven, York Hill, and Off‑Campus Properties.
• Work with University stakeholders (including Capital Planning, Public Safety, Residential Life, and Information Services) to be sure data integrity is maintained in the Facilities technology systems.
• Data analytics, for work orders, utilities, KPI’s and other Facilities systems.
• Enhance the Facilities website and departmental SharePoint data.
• Ability to support technology requests for Facilities department, including, but not limited to, Office 365, cell phone services, BMS system, event system, Kronos, and iPads/iPods.
• Inventory and maintain records for cut keys and key holders.
• Assume additional responsibilities as deemed necessary by the Assistant Director for Facilities Access, and Technology Services.

• Associate degree in Information Technology, Facilities Management, Engineering, Security Systems, or a related field; or an equivalent combination of education and experience.
• Bachelor degree preferred.

• Minimum 3-5 years of experience in area of expertise.
• Experience supporting system administration tasks, including upgrades, troubleshooting, reporting, and implementation of new technologies.
• Experience managing complex tasks, programs or projects.
• Strong problem solving and analytical skills.
• Exceptional interpersonal skills with the ability to interact with diverse populations.
• Proven managerial, fiscal, and organizational ability required.
• Competency with…