Client Manager Regional Accounts

Job Summary

As a Regional Client Manager on the Employee Benefits team, you will provide exceptional support and customer service to assigned caseloads (Employer Groups of 100 to 499 lives), through daily guidance and education of their benefit products.

In this role, you will:

• Manage new case, renewal activity, and amendments
• Identify and promote the sale of additional lines of coverage or plan improvements; promote new product offerings and enhanced product features
• Recommend plan changes as appropriate
• Facilitate the enrollment and re‑enrollment process—including conducting enrollment meetings or being present as benefit fair host, as needed
• Highlight the advantages of doing business with The Standard in coordination with the assigned Sales Representative
• Collaborate with internal and external customers (Sales Representatives, Brokers, Producers, Employer Groups, Policyholders, and vendors) to provide the best possible outcome for all parties involved

• High School Diploma
• 2+ years of experience in the group benefits insurance space desired

• Winning Together:
  Actively engages colleagues to achieve shared outcomes by developing trust, inviting diverse perspectives, and pushing them to bring the best ideas forward
• Customer Focus:
  Understands and anticipates both internal and external customer needs and develops customer‑inspired solutions that exceed expectations
• Adaptability:
  Sees possibilities in changing circumstances, accepts and understands change, and alters behavior as necessary

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually—PTO increases with tenure
• A supportive, responsive management approach and opportunities for career growth and advancement
• Paid parental leave and adoption/surrogacy assistance
• An employee giving program that double–matches your donations to eligible nonprofits and schools

Salary Range: $80k + incentive compensation

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., Stan Corp Mortgage Investors, LLC, Stan Corp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are affirmative action/equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status, or any other condition protected by federal, state or local law.

Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug‑ and alcohol‑free work environment where possession, manufacture, transfer, offer, use of, or being impaired by an illegal substance while on The Standard’s property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited.

The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information.

All employees of The Standard must be bondable.