Director – Solution & Process Governance

Responsibilities

• Define and Lead Governance Strategy:
  Develop and implement an enterprise governance framework that aligns business processes and enabling technologies, with direct oversight of the S/4
  
  HANA transformation across seven operating companies.
• Oversee Process and Solution Alignment:
  Drive harmonization of business processes and technology platforms, ensuring alignment to S/4
  
  HANA standards and enabling scalable, consistent operations across jurisdictions.
• Align Governance Roadmaps with Business Goals:
  Translate corporate and S/4
  
  HANA program objectives into actionable governance roadmaps, ensuring alignment across business units, IT, and implementation partners.
• Manage and Mentor Governance Teams:
  Lead cross‑functional governance forums and Design Authority, providing direction and stewardship to ensure consistent decision‑making and execution across the program.
• Foster Cross‑Functional
  
  Collaboration:
  
  Partner across IT, Operations, Regulatory, Legal, and Customer Experience teams to deliver integrated process and technology outcomes aligned to S/4
  
  HANA implementation.
• Champion Standardization and Optimization:
  Promote adoption of fit‑to‑standard processes and minimize OpCo‑specific deviations to enable efficiency, scalability, and long‑term sustainability.
• Drive Agile Governance Practices:
  Embed Agile principles within governance and transformation activities to support iterative delivery, transparency, and responsiveness.
• Monitor Governance and Program Effectiveness:
  Track performance through KPIs, program milestones, and risk indicators to ensure successful delivery of S/4
  
  HANA outcomes at scale.
• Manage Stakeholder Expectations:
  Act as a key interface between executive leadership, program leadership, and OpCos, ensuring alignment, transparency, and effective decision‑making.
• Ensure Financial Stewardship:
  Oversee governance‑related investments and resource allocation, ensuring the S/4
  
  HANA program delivers measurable value, efficiency, and improved customer outcomes.

• Bachelor’s degree in Business, Digital, Technology, or related field
• 10+ years of experience in process governance or digital transformation
• Minimum of 3 years of experience in a regulated utility preferred
• Strong understanding of governance frameworks, process standardization, and cross‑functional alignment in complex or regulated environments