Call Center Representative

Call Center Representative (JN - Hamden, Connecticut

Salary: USD
18 - USD
19 per hour

Ultimate Staffing is looking for great Customer Service Representatives to work in a call center environment.

We service many clients in a broad variety of industries that are in need of strong Customer Service Representatives. A successful candidate in this position will have a minimum of 2 years prior experience in a customer service position. The ability to multi task and have strong attention to detail is imperative to being a successful and effective member of the customer service team.

• Weekly pay
• Up to $19/hr
• Medical benefits offered

• Handle high volume of incoming calls
• Assist customer in a polite and friendly manner
• Create purchase orders, update client information in system
• Manage client accounts and support in technical issues
• Resolve any client and customer inquiries and complaints in a timely manner
• Update internal databases while fielding calls from customers and/or clients
• Answer pertinent questions as best to your ability to service the caller

• Minimum of 2 years experience in customer service setting
• Strong communication both written and verbal