Training Specialist

Job Summary

Aspire is seeking a Training Specialist to deliver practical, engaging, and role-specific training that helps employees succeed across our human services, educational, clinical, administrative, and community-based programs.

The Training Specialist partners with program leaders, schools, administrative teams, Quality Assurance,People & Culture, Clinical Services, Operations, and other departments to assess training needs, develop effective learning solutions, and reinforce best practices in real-world work environments.

This field-based role translates policies, systems, regulations, and quality standards into clear, practical training. The position requires strong facilitation skills, sound judgment, independent decision-making, and the ability to support adult learners with diverse roles and experience levels.

• Schedule:
  
  M - F 8:30am - 4:30pm
• Pay Rate: $45k - $55k
• Role:
  Salaried & Exempt
• Location:
  
  Must be located within commuting distance of Hamden, CT - Hybrid 3 times a week minimum

• Facilitate required, role-specific, and assigned training programs across Aspire service lines.
• Deliver training in multiple formats, including in-person, virtual, onsite, and small-group sessions.
• Support onboarding programs such as All On Board and other new-hire training initiatives.
• Adapt facilitation methods to meet the needs of frontline, clinical, educational, and administrative employees.
• Provide coaching, observational feedback, and skill-building support to employees and managers.
• Participate in agency-wide learning initiatives, including micro-trainings during community meetings.
• This position will need to train to be a CT Investigator.

• Maintain a regular presence in Aspire programs, schools, offices, and team environments.
• Deliver training and coaching in real-world settings to reinforce skill application.
• Support supervisors with practice observations, feedback, and competency assessment.
• Share relevant observations with leadership and Quality Assurance partners to support follow-up and continuous improvement.

• Identify, analyze, and prioritize training needs using observation, employee feedback, quality reviews,and operational data.
• Participate in cross-functional meetings and work groups to identify emerging training needs.
• Design and implement practical solutions, including training sessions, job aids, coaching, and refresher resources.
• Interpret regulatory changes, system updates, and quality concerns to determine appropriate training responses.
• Evaluate and escalat[e] issues that require solutions beyond training.
• Recommend performance improvement strategies that support operational and quality objectives.

• Deliver training aligned with Aspire policies, regulatory requirements, evidence-based practices, and quality standards.
• Create original learning materials, including:
  • Facilitator guides
  • Job aids
  • Checklists
  • Quick-reference guides
  • Videos
  • Frequently asked questions
• Apply adult learning principles to promote engagement, knowledge retention, and on-the-job performance.
• Analyze feedback, trends, and operational changes to improve training content and delivery methods.
• Share effective training practices and resources across programs, schools, and departments.

• Deliver training on systems such as Therap,Relias,UKG,Microsoft 365, and other assigned platforms.
• Serve in system administration roles, such as Super Admin, when assigned.
• Support employees and managers in accessing and using training resources.
• Provide follow-up assistance, refresher training, and implementation support for system updates.