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Hotel Operations Leader — Front Desk & Guest Services

Job in Hamden, New Haven County, Connecticut, 06517, USA
Listing for: Mohegan PA
Full Time position
Listed on 2026-07-31
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 48000 - 68000 USD Yearly USD 48000.00 68000.00 YEAR
Job Description & How to Apply Below

Mohegan Sun in Uncasville, CT is seeking a Hotel Operations Supervisor to assist with supervision, direction and training of Front Desk, Concierge, VIP Check-In and Bell Services staff.

You will manage staffing, guest concerns, reports, room blocks for corporate and convention groups, and ensure WOW standards in guest interactions.

This role requires strong communication, organization, and knowledge of hotel systems and procedures.

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