HR Innovation & Operations Manager

Responsibilities

• Support regular reporting needs on a weekly, monthly, quarterly and annual basis both for the Talent Partner Operations & Programs team and the wider HR Partner organization
• Partner with Operations & Programs team members, HR Partners, business leaders and HR COEs to deliver on business requests, while proactively surfacing issues and identifying solutions
• Analyze/synthesize quantitative and qualitative data into compelling 'executive level' analysis and presentations
• Support team members and HR Partners with delivering critical annual HR processes by developing setback schedules, disseminating and collating inputs, tracking deliverables, and driving accountability of stakeholders
• Liaise with and influence critical stakeholders
• Constantly identify ways to innovate and scale current processes to ensure Gartner has the infrastructure for continued double-digit growth
• Collaborate with our business partners – within and outside of HR – to solve business issues

• Bachelor’s Degree
• 5+ years’ experience in Human Resources, Talent, and/or Human Capital, or transferable, complex business function
• Strong Excel skills with ability to create pivot tables and charts, run Vlookups and other common Excel formulas, and problem‑solve issues within files
• Ability to summarize data into key insights, themes, and suggested actions
• Strong PowerPoint skills with ability to succinctly visualize data to convey a conducive story
• Advanced organizational skills with ability to track and complete concurrent tasks, assignments and timelines
• Time management and prioritization
• High comfort level experimenting with and leveraging AI tools and platforms to optimize HR processes, such as talent acquisition, onboarding, and employee engagement.
• Ability to identify and implement AI solutions that enhance operational efficiency and automate repetitive HR tasks.
• Demonstrated curiosity and proactive approach to understanding the organization’s business model, strategy, and operations.
• Strong practice of staying informed about industry trends, market dynamics, and competitive landscape.
• Ability to ask thoughtful questions and seek out information to inform HR strategies that align with business objectives.

• Excel
• pivot tables
• Vlookups
• Power Point
• data analysis
• quantitative data
• qualitative data
• data visualization
• AI tools
• HR processes

• organizational skills
• time management
• prioritization
• problem-solving
• curiosity
• proactive approach
• communication
• collaboration
• influencing
• critical thinking

• Bachelor’s Degree