IT Project Support Technician

Job Details

• Job Title:
  
  IT Project Support Technician
• Client:
  Confidential (Japanese IT Company)
• Working
  
  Location:
  
  NYC / NJ / CT
• Working Style:
  Hybrid
• Employment Type:
  
  Full-time
• Salary: $70,000 annually
• Benefits:
  Full Benefits (Medical Insurance, 401(k), PTO)
• Visa Support:
  Not Available
• Working Hours:
  
  Monday – Friday, 9:00 AM – 5:00 PM
• Language:
  English
• Start Date:
  
  August 10, 2026

• Perform IT asset inventory, audits, and disposal at client offices and data centers.
• Coordinate IT asset management projects with clients, vendors, and internal teams.
• Prepare and maintain IT asset management reports.
• Update asset management systems such as Service Now and DCTrack.

• Perform network cable patching and connectivity support.
• Validate user desktop equipment and troubleshoot hardware/software issues.
• Trace, label, and organize network cabling within IDF rooms.
• Perform rack‑and‑stack installation of IT equipment.
• Assist with various infrastructure deployment and migration projects.

• Prepare client billing documentation.
• Create monthly service reports.
• Coordinate project resources and scheduling.
• Provide administrative support to the sales and project teams.

• Strong organizational and communication skills.
• A hands‑on approach to IT infrastructure and field support.
• The ability to manage multiple tasks and priorities.
• Excellent customer service and problem‑solving abilities.
• Flexibility to travel locally and support projects at client sites.
• A team‑oriented mindset with a willingness to learn.

• 1–3+ years of experience as a Field Technician, IT Support Technician, or similar technical support role.
• Experience with IT hardware installation, maintenance, and troubleshooting.
• Familiarity with mobile devices, service software, and standard computer applications.
• Experience with IT asset management is highly preferred.
• Basic understanding of networking, cabling, and data center environments.
• Ability to accurately document service activities and technical reports.
• Valid U.S. driver's license with a clean driving record.
• Willingness to travel locally/regionally and work flexible hours when needed.
• Ability to work in customer sites, data centers, and other technical environments.
• Ability to lift up to 50 lbs and perform physical tasks such as standing, climbing, kneeling, and reaching for extended periods.
• Must be legally authorized to work in the United States without current or future visa sponsorship.