Infrastructure Engineer

The Infrastructure Engineer is a technical specialist role responsible for maintaining, supporting, and improving the global infrastructure platform across on-premises and cloud environments. This role provides deep technical expertise across servers, storage, networking (LAN, WAN and Wifi), virtualisation, backup + DR, and monitoring systems. The role ensures the stability, resilience, performance, and security across infrastructure services that underpin business operations. Engineers deliver hands-on technical work, support incidents, participate in project delivery, implement change, and contribute to global standardisation and modernisation initiatives.

• Maintain, support, and improve the global infrastructure platform across on-premises and cloud environments.
• Provide deep technical expertise across servers, storage, networking, virtualisation, backup and disaster recovery, and monitoring systems.
• Ensure the stability, resilience, performance, and security of infrastructure services that underpin business operations.
• Deliver hands-on technical work, support incidents, participate in project delivery, implement change, and contribute to global standardisation and modernisation initiatives.

• Professional experience in IT support, minimum 3+ years under Service Desk, systems administration, networking, or cloud operations.
• Strong experience supporting core infrastructure technologies (servers, storage, networking, VMs).
• Solid hands-on experience with Windows Server, Active Directory/Entra , Group Policy, and enterprise management platforms.
• Practical knowledge of virtualisation (VMware/Hyper-V) and cloud systems (Azure preferred).
• Experience with patching, monitoring, and configuration-management tools.
• Understanding of backup, replication, and disaster-recovery concepts.
• Ability to troubleshoot complex technical issues across multiple domains.
• Strong documentation, communication, and stakeholder-engagement skills.

Demonstrates expertise in maintaining and improving global infrastructure platforms, with a focus on servers, storage, networking, and cloud environments. Proficient in troubleshooting complex technical issues and ensuring the stability and security of infrastructure services.

• Infrastructure Support
• Windows Server Administration
• Virtualisation (VMware/Hyper-V)
• Cloud Systems (Azure)
• Networking (LAN, WAN, Wifi)

• IT Support
• Systems Administration
• Networking
• Cloud Operations
• Active Directory/Entra
• Group Policy
• Backup and Disaster Recovery
• Monitoring Systems
• Configuration Management
• Patching

• Documentation
• Communication
• Stakeholder Engagement

• Infrastructure Services
• Global Standardisation
• Modernisation Initiatives