Continuous Quality Improvement Manager; Research Scientist

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• Research 1

Search #: 499791
Work type: Full-time
Location: Other - please see posting for additional information
Categories: Research

Innovations Institute is seeking applicants for the Continuous Quality Improvement Manager (Research Scientist). The successful candidate will direct continuous quality improvement (CQI) efforts across Innovations’ disseminated practice models, including Wraparound, Mobile Response and Stabilization Services (MRSS), FOCUS, and PEARLS. The contribution will be measured in terms of CQI deliverables completed across contracted states and sites. Successful candidates will be expected to broaden participation among members of underrepresented groups;

demonstrate, through research and/or community engagement, a commitment to and support for diversity in the learning experience; and integrate multicultural experiences into CQI tools, reports, and conversations. Positions with Innovations Institute are fully remote with expected travel to UConn’s Hartford Campus twice annually at the employee's expense. Candidates must have a willingness to learn how to effectively use new technology.

• Under the direction of the Division's leadership, lead the strategic planning, implementation, and evaluation of continuous quality improvement (CQI) systems across the division’s disseminated practice models, including Wraparound, MRSS, FOCUS, and PEARLS.
• Support the design, refinement, and dissemination of fidelity and quality assurance tools in collaboration with internal staff and contracted states and sites.
• Establish and oversee PDCA (Plan-Do-Check-Act) cycles with state and contract partners to translate CQI data into practice-, organization-, and system-level improvements.
• Ensure CQI deliverables align with contract scopes of work and University policies and expectations.
• Foster close working relationships with internal coaches and contracted states and sites to identify implementation challenges and CQI needs.
• Supervise assigned CQI and data staff, providing direction, performance oversight, and professional development.
• Lead discussions and initiatives about CQI infrastructure, new programs, symposia, workshops, and other dissemination events.
• Lead the development and dissemination of white papers, briefs, peer-reviewed journal articles, and conference posters showcasing CQI findings and outcomes.
• Clearly communicate CQI capabilities, tools, and findings to state leaders and contract partners.
• Coordinate deliverable timelines and CQI reporting in collaboration with senior leadership, division director, and support staff.
• Prepare accurate and succinct CQI reports for state and contract partners, ensuring alignment with deliverable requirements and expectations.
• Ensure compliance with contract, funder, and regulatory requirements governing CQI activities.
• Facilitate collaboration between division program teams and state CQI and data leads.
• Direct CQI and data management processes supporting the division’s internal operations, including internal reporting, workflow improvement, and data systems.
• Serve as subject matter expert for state leaders, sites, faculty, staff, and division partners on matters relating to CQI policies, procedures, and services.
• Responsible for Institutional Review Board (IRB) submissions where warranted.
• Work on related special projects as directed by leadership.
• Perform related duties as required.

• Earned Ph.D. in social work, public health, psychology, public policy/administration, program evaluation, health services research, applied methodology, or a related field. Equivalent foreign degrees are acceptable.
• Demonstrated experience leading continuous quality improvement (CQI), fidelity measurement, or systems evaluation efforts in behavioral health or human services settings.
• Experience partnering with diverse stakeholders to develop CQI agendas related to outcomes, feedback, and evaluations.
• Experience with creating data visualizations and communicating data-based findings with diverse audiences.
• Evidence of strong organizational skills, including the…