Bilingual Care Coordinator

Job Details

Job Location:

Hamden, CT 06514

Position Type:
Full Time

Education Level: 4 Year Degree

Salary Range: $24.00 - $27.00 Hourly

Travel Percentage:
Up to 25%

Job Shift: Day

Job Category:
Nonprofit - Social Services

Clifford Beers is a mental health clinic serving children and families. Our mission is to provide integrated services addressing mental, physical, and social determinants in order to improve health, resiliency and quality of life for children, families and communities.

The Care Coordinator will provide a blend of services to families. The Care Coordinator will provide direct coordination in serving as an advocate, service worker, and liaison on behalf of the client and his/her family utilizing a family-driven, strength- and community-based approach. As a member of an interdisciplinary team, the Care Coordinator will assist the family in developing solutions, identifying community resources and supports based on the family’s needs and help promote permanent connections that support the family within the community.

• Interpersonal communication
• Establishing rapport with family members, schools and providers
• Engaging, educating, empowering families in a manner appropriate in fostering relationships that lead to the family’s success
• Tailor interactions to fit the tone, volume, and appropriate language for the client’s age and environment
• Collaboration and teamwork
• Collaborate and participate in an interdisciplinary team related to client care; in conjunction with the Clinic’s larger team
• Regular participation in staff meetings, team meetings, case conferences, and grand rounds as a vital team member of the Clinic
• Developing a shared understanding of respective roles and responsibilities of team members to ensure efficient collaboration
• Facilitating and monitoring implementation of each Plan of Care developed by the family’s team
• Engage families in the community and regularly conduct home visits
• Linking multiple services, healthcare providers, and community resources to meet families’ needs
• Ensuring flow and exchange of information among family members, the team, and linked providers/supports
• Processing and determining appropriate eligibility
• Maintenance of accurate electronic clinical records
• Perform related and appropriate duties as assigned

Education and Experience:

• Bachelor’s level degree in a behavioral health field preferred
• Or 5 years’ experience

• Knowledge of person centered care
• Appropriate guidance and facilitation skills of families in the context of the culture, health status, and health needs

• Knowledge of basic group skills
• Basic negotiation skills
• Ability to delegate tasks, responsibilities, etc.
• Excellent time management skills
• Bilingual

• Valid driver’s license and reliable transportation.

This role may require travel throughout the Greater New Haven area each day.

• 20% of the time is spent making repetitive motions
• 50% of the time spent sitting
• 10% walking, bending, standing, stooping, crouching or kneeling
• 20% of the time is spent using hands to type, write, or use controls
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Indoors, Environmentally controlled with occasional exposure to outdoor weather
• Close physical proximity to coworkers and clients

• Foster an environment in which all members of the Clifford Beers community, from staff to partners and clients, are treated equitably and are able to contribute fully and meaningfully to the mission of Clifford Beers
• Treat others with respect
• Practice cultural humility
• Elicit and welcome different points of view
• Be committed to advancing Health Equity and trauma-informed anti-racist activities, including but not limited to participating in training and collaborating in related work groups

• Act ethically with honesty and consistency regardless of the situation
• Be accountable for his or her own actions
• Make decisions based on what is better for the families and employees
• Build and maintain trust among co-workers and…