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Program Specialist-Salary

Job in Hamden, New Haven County, Connecticut, 06517, USA
Listing for: Resources for Human Development
Full Time position
Listed on 2026-08-05
Job specializations:
  • Social Work
    Human Services/ Social Work, Patient/Health Advocate, Community Health
  • Healthcare
    Human Services/ Social Work, Patient/Health Advocate, Community Health
Salary/Wage Range or Industry Benchmark: 54999 USD Yearly USD 54999.00 YEAR
Job Description & How to Apply Below
Position: PROGRAM SPECIALIST-SALARY

Program Specialist Position Purpose

The Program Specialist I provides and coordinates individualized, person-centered supports for individuals with disabilities to help them live as independently as possible in their homes and communities. This role conducts in-depth assessments of each person’s needs, develops individualized service strategies, and ensures that appropriate resources and supports are in place.

The Program Specialist I coordinates services across multiple areas including medical care, housing, social services, employment or day programs, recreation, and community engagement
. The role focuses on developing, implementing, and monitoring Individual Support Plans (ISPs) to ensure the health, safety, and overall well-being of the individuals supported.

The Program Specialist works collaboratively with staff, families, community providers, and other stakeholders to ensure individuals receive comprehensive services and opportunities to thrive.

Salary: $54,999.88

Major Responsibilities Program Oversight and Support
  • Ensure residential services are delivered in a professional, respectful, and person-centered manner.
  • Ensure services comply with all applicable agency policies, licensing standards, and regulatory requirements
    .
  • Monitor program operations and evaluate staff performance related to care delivery.
  • Ensure adequate program supplies, equipment, and resources are available.
  • Make recommendations for program improvements when necessary.
  • Work closely with admissions and discharge teams to identify individuals needing supportive living services.
Case Management Coordination
  • Ensure individuals supported receive adequate and appropriate services.
  • Coordinate care among internal staff and external providers.
  • Maintain accurate and confidential records for each person supported.
  • Communicate with healthcare professionals and service providers as needed.
  • Consult with family members, guardians, and other support networks to ensure continuity of care.
Individual Support and Home Care
  • Provide person-centered support in the home and community.
  • Assist in identifying and managing home care needs, including:
    • Personal hygiene
    • Household management
    • Daily living activities
  • Respond to unexpected situations or changing support needs.
Medical and Service Coordination
  • Coordinate and schedule medical appointments and related services.
  • Ensure medical recommendations and treatment plans are followed.
  • Communicate medical instructions and updates to staff and caregivers.
Community Resource Coordination
  • Establish and maintain relationships with community service providers.
  • Assist individuals in accessing community resources and services.
  • Educate individuals, families, and support systems about available program services and community supports.
Agency Liaison Responsibilities
  • Serve as a liaison between individuals supported, staff, families, guardians, and external service providers.
  • Maintain strong communication between all parties involved in the support plan.
  • Ensure concerns and service needs are addressed promptly.
Administrative Responsibilities
  • Maintain confidential files and documentation for individuals supported.
  • Prepare reports and documentation as required by the agency.
  • Participate in meetings, committees, and program planning activities.
  • Assist with resource allocation and program support.
  • Perform additional duties as assigned.
Qualifications

Education and Experience
  • High School Diploma or equivalent required.
  • Bachelor’s degree from an accredited college or university preferred.
  • 3–5 years of experience working in the disabilities field or related human services setting.
Core Competencies
  • Strong organizational and time-management skills.
  • Detail-oriented with strong documentation abilities.
  • Ability to work independently with minimal supervision.
  • Strong problem-solving and decision-making skills.
  • Collaborative mindset and ability to work effectively with teams.
  • Ability to develop and implement new services or procedures when needed.
  • Strong interpersonal and communication skills.
Additional Requirements

Employees must:

  • Maintain compliance with OSHA, HIPAA, and agency safety policies
    .
  • Attend required trainings and meetings.
  • Maintain accurate documentation of…
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