Dispatch Supervisor

Dispatcher

Transdev in Hamden, CT hires a Dispatcher to oversee road service through communications with Operators and provide customer support to clients. We seek customer service‑oriented professionals dedicated to safety.

• $26.00 to $28.00 per hour.

• Medical, Dental & Vision
• 401K
• PTO / Vacation (after 1 year of employment)

• Ensure the dispatching boards are correct and kept updated.
• Assign trips as necessary to minimize deadhead miles/time and maximize efficiency while ensuring timely pickups.
• View and edit trips, using correct vehicles and drivers.
• Geographically locate drivers at all times.
• Reassign trips as necessary to accommodate maintenance and trip demands.
• Ensure timely performance of all trips by monitoring driver routes periodically.
• Ensure proper radio and 10‑codes are used.
• Document all driver call‑outs, including early and late starts, and early and late finishes.
• Drive when needed to cover a route or bring buses to dealers, etc.
• Assist drivers and notify proper authorities in event of an accident.
• Inform maintenance department of any road service calls.
• Other assigned duties.

• High School Diploma or GED (Some college preferred)
• CDL required.
• 3–5 years’ experience dispatching.
• Excellent verbal, interpersonal and customer service skills.
• Problem‑solving and analytical skills.
• Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

• Must be able to work shifts or flexible work schedules as needed.
• Employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

Transdev maintains a drug‑free workplace. Applicants must be eligible to work in the United States without requiring sponsorship now or in the future, and must successfully pass a pre‑employment drug screen. Reasonable accommodations may be made for individuals with disabilities in compliance with federal and state laws.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.