Cemetery Services Coordinator

Enhance community support as a Cemetery Services Coordinator for the City of Hamilton. This role focuses on managing customer contracts and coordinating burial services in a compassionate manner.

The City of Hamilton is seeking a Cemetery Services Coordinator for an 18-month term. Reporting to the Cemeteries Administrative Supervisor, you will manage all aspects of cemetery services, ensuring compliance with provincial legislation. Ideal candidates should possess excellent customer service skills and familiarity with cemetery operations.

Key Responsibilities:

• Coordinate completion of cemetery customer contracts

• Manage interments and dis-interments with attention to detail

• Input data into cemetery management software accurately

• Answer public inquiries regarding cemetery services

• Facilitate communication with families and external agencies

Requirements:

• Previous customer service experience in a business setting

• Knowledge of cemetery legislation and practices

• Strong computer skills, especially with MS Office

• Excellent communication and organizational abilities

• Empathy when dealing with bereaved families

Become a key part of providing compassionate service to the Hamilton community.
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