Receptionist ​/ Administrative Assistant

Receptionist / Administrative Assistant

Full-Time permanent

Work location:

RVCA Headquarters, 3889 Rideau Valley Drive, Manotick, ON

There is no direct public transportation to the worksite; candidates should ensure they have reliable transportation prior to applying.

Number of Positions:
One

Existing Vacancy:
Yes

AI Used in Hiring:
No

RVCA is one of 36 conservation authorities in Ontario responsible for furthering the “conservation, restoration, development and management of natural resources in the watershed” under the Conservation Authorities Act. We are dedicated to protecting people and property from natural hazards like flooding and erosion, while conserving the wetlands, forests and natural areas that reduce their impacts.

You will be responsible for:

• Responding to enquiries from the public, staff and other partners via telephone, email and in-person interactions.
• Receiving visitors and clients at the reception areas.
• Providing professional customer service as the first point of contact for the organization.
• Open, sort and distribute incoming mail, process outgoing mail and courier shipments.
• Provide administrative and clerical support to departments across the organization.
• Maintaining and updating databases and records management systems, including booking platforms.
• Process incoming payments, assist with preparation of invoices, financial documentation and other administrative records.
• Coordinate office services, such as ordering supplies, office equipment maintenance.
• Opening, securing and closing the building.

• Have a secondary school diploma. Post secondary school education in office or business administration is considered an asset.
• Have one or more years related experience in reception, office administration or administrative support.
• Have excellent customer service and interpersonal skills.
• Have effective written and verbal communication skills in English.
• Can communicate verbally with the public in both English and French (required).
• Have excellent organization skills, the ability to prioritize tasks and coordinate administrative activities.
• Have good working knowledge of Microsoft Office products.
• Have strong computer skills, ability to work with databases and across multiple systems.
• Hold a valid G class drivers license or equivalent.

• Full time, 35 hours per week
• Salary range of $46,134 to $58,353 annually
• OMERS Pension Plan from day 1
• Paid vacation and sick leave
  
  Free onsite parking
• Group benefits plan after 3 months

Under direct supervision, serves as the first point of contact for the organization by greeting visitors, responding to telephone and electronic enquiries, and providing exceptional customer service to the public. The position also provides a broad range of administrative and clerical support services to departments across the organization, including records and database management, meeting and facilities coordination, document preparation, mail processing, financial documentation, and general office administration to ensure the efficient operation of the Authority.