Housing Coordinator - CLC

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The Housing Coordinator provides the overall administration of the housing components related to the property. The Housing Coordinator reports to the Operations Manager and assists with the day-to-day operations of the student residence.

• Demonstrates a high degree of customer service
• Generates and ensures accurate occupancy and application reports for weekly submission
• Maintains historical data of all reports (applications, student occupancy numbers, etc) for accurate projection of student numbers
• Responsible for new and returning student application processing
• Documents and keeps accurate records of all student files and paperwork (Student Resident Agreement, Special Consideration Forms, roommate requests, etc)
• Facilitate the check in/out of residents and all roommate and room assignments
• Updates and maintains access control database and prints residence access cards
• Works in conjunction with the Residence Life Coordinators to facilitate room changes and roommate conflicts
• Manages room inventory and student room moves for maximum occupancy
• Coordinates vacant room cleaning with Housekeeping Supervisor
• Develops, facilitates and trains staff on the room inspection process
• Ensures room inspections are completed in a timely manner and all damages/deficiencies are reported and charged to the appropriate accounts
• Assist in maintaining the standards, policies and procedures of the maintenance requests and bed bug procedures
• Works in conjunction with the Administration Manager to provide communication to students regarding financial accounts and collection of residence fee payments and deposits
• Responsible for showcasing the residence building to prospective students, parents and the College community
• Communicates with key College departments (International department, Student Recruitment, etc.) to ensure all housing needs are met
• Any other duties as assigned

Education:

University degree or college diploma preferred

Skills/Abilities:

• Must possess superior customer service skills
• Must possess superior verbal and written communication skills
• Must be detailed orientated and possess excellent organizational skills
• Have the ability to work well under pressure

Experience

Required:

1-2 years industry experience required