Billing Clerk

• User Acceptance Testing (UAT):Execute assigned test scripts and work through 10 defined case scenarios directly tied to billing operations and project requirements.
• Identify, validate, and document issues, defects, and discrepancies encountered during UAT.
• Log and track issues in the project defect-tracking system with clear notes and evidence.
• Report findings to the Test Lead and participate in defect review discussions.
• Billing & Data Validation:
  
  Review, validate, and perform QA checks on conversion data received from Utility company.
• Update, correct, and input large volumes of billing data, ensuring accuracy and completeness.
• Support end-to-end billing verification and ensure test results match expected outputs.
• Perform billing scenario testing to confirm system functionality and regulatory compliance.
• Cross-Functional Collaboration:
  
  Work closely with the outsourced contact centre team to confirm accuracy of customer account information and testing outcomes.
• Communicate with internal stakeholders and the Test Lead regarding test progress, issues, and dependencies.
• Documentation & SOPs:
  Create or update Standard Operating Procedures (SOPs) related to new processes, billing workflows, and testing activities.
• Maintain accurate records of testing steps, results, updates, and data corrections.

• 3+ years of billing/accounts receivable experience
• Have to work 2 weekends for UAT in March, comfortable with overtime
• Municipality experience is a strong asset
• UAT exp is an asset

---Disclaimers---

This position for employment is for a current vacancy with Vaco/Highspring’s client.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers.

Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application.

In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to:

• the individual’s skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

Having said that Vaco by Highspring believes that the salary range referenced reasonably estimates the base…