Animal Care Assistant – Emergency Department

Animal Care Assistant – Emergency Department | Vets Around the Corner – Emergency Department (VAC-ED) | Port Perry, ON | Full-Time | $20.00 – $25.00/hour (based on experience) | Anticipated

Start Date:

July 13, 2025

Vets Around the Corner – Emergency Department (VAC-ED) is a privately owned, independently operated emergency veterinary service serving Port Perry and the surrounding region. As one of the few independently owned emergency facilities in Ontario, we’re building something different — a team‑first, patient‑focused environment where your skills are respected, your growth is supported, and your contributions genuinely shape how we operate.

We are proud to serve as a designated First Responder Clinic for the Ontario Turtle Conservation Centre, and work in close partnership with local animal rescues and our Community Veterinarian Program (VAC-CVP). This isn’t just a job — it’s a chance to be part of a mission‑driven organization doing meaningful work in our community every day.

We are seeking an experienced animal care assistant (ACA) to join our emergency department. This is a hands‑on, frontline role where clinical patient care is the priority — and where every team member is also trained and expected to deliver professional, compassionate client communication as a natural extension of that care.

This role is full‑time, currently operating Friday through Sunday on rotating day, evening, and overnight shifts, with a clear and planned transition to 24/7 rotating shifts within the next year as the department expands.

• Safe handling, restraint, and movement of animals presenting for emergency care
• Supporting RVTs and DVMs during triage, diagnostics, treatments, and emergency procedures
• Monitoring hospitalized and critical patients
• Maintaining cleanliness, sanitation, and infection control standards in treatment and kennel areas
• Preparing and turning over treatment spaces between cases
• Serving as a point of contact for emergency clients, both in person and by phone
• Collecting accurate patient histories and intake information
• Communicating emergency processes, estimates, and next steps to clients with empathy and professionalism
• Managing admissions, discharges, and payment processing as needed
• Maintaining accurate medical and administrative records in our practice management system

• Required:
  Minimum 1 year of experience as an Animal Care Assistant (ACA) in a veterinary setting—emergency or urgent care experience is a strong asset
• Strong interpersonal and communication skills, written and verbal
• Ability to remain calm, focused, and compassionate in fast‑paced, high‑pressure situations
• Highly organized with the ability to manage competing priorities without losing attention to detail
• Team‑oriented, with the confidence to work independently when the situation demands it
• Flexibility and reliability for rotating emergency shifts, including evenings, overnights, weekends, and holidays

• $20.00 – $25.00/hour
  , commensurate with experience
• Extended health and dental benefits
• Employee Assistance Program (EAP)
• Paid time off and vacation
  
  Employee discount on veterinary services
• Free parking
• A real opportunity to help build and shape the culture, workflows, and standards of a growing emergency department
• Involvement with VAC-CVP, our community veterinarian outreach program
• A supportive, values‑driven leadership team that genuinely invests in its people

Full‑time | Currently Friday – Sunday, rotating days, evenings, and overnights. Anticipated expansion to full 24/7 rotating shifts within the next 12 months.