Senior TPM

Weexisttowowourcustomers.

Weknowwe’redoingtherightthingwhenwehearourcustomerssay,“Howdid Ieverlivewithout Coupang ?”Bornoutofanobsessiontomakeshopping,eating,andlivingeasierthanever,we’recollectivelydisruptingthemulti-billion-dollarcommerceindustryfromthegroundup.

Wearean Americantechnologycompanyandoneofthefastest-growingretailcompaniesthathasestablishedanunparalleledreputationforbeingaleadingandreliableforceinglobalcommerce.

Weareproudtohavethebestofbothworlds—astartupculturewiththeresourcesofalargeglobalpubliccompany.

Thisfuelsustocontinueourgrowthandlaunchnewservicesatthespeedwehavebeensinceourinception.

Weareallentrepreneurial,surroundedbyopportunitiestodrivenewinitiativesandinnovations.

Atourcore,weareboldandambitiouspeoplethatliketogetourhandsdirtyandmakeahands-onimpact.

AtCoupang,youwillseeyourself,your colleagues,yourteam,andthecompanygroweveryday.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

We are seeking a highly skilled and experienced Senior Staff Technical Program Manager to lead company-wide technically complex programs with high impact and urgency.

Do you see building Tech Strategy & Execution (TSE) used company wide as a crucial enabling technology in today’s business environment? Do you have strong subject matter expertise in software design architecture and analysis? Do you have a strong background on system design and the data analysis required for defining must have capabilities for a Platform? Do you enjoy solving technically complex problems and deliver outcomes in the realms of AI/ML, cloud computing?

Are you execution-oriented with attentive detail to driving platform enhancements and improvements across the technology? If you answered yes to the above, then you might be the right person to be the TSE Technical Program Manager.

As a Technical Program Manager, you will work closely with members of company-wide business & Engineering teams to help define, streamline, design and analyze data to build business requirements and then work with engineering teams to articulate requirements, further perform functional & technical data & system analysis, drive engineering to implementation via all phases of Software Development Lifecycle (SDLC). Drives execution with a sense of urgency and technical depth.

In addition, the ideal candidate must possess a high degree of collaborative skills, and the ability to influence and communicate effectively on many levels. Define, iterate and improve operation excellence in large organization. High exposure to various tech and business leaders depending on the focus of initiative.

End-to-endresponsibility:fromplanningandstrategydevelopmenttoexecutionandaccountabilityforquarterlyandannualgoals.

• Developnewtoolsandprocesstosupportthestrategicdirectionoftheorganization.
• Createandmanagelong-termgoalsoftheorganization.
• Ensuregoalsaremetinareasincludingcustomersatisfaction,safety,quality,andteammemberperformance.
• Prioritizeprogramsandactivitiesinaccordancewiththemissionandgoalsoftheorganization.
• Identifysystemsneedsand/ordefineprocesstoimproveefficiencyandenablereliabilityandscalability.
• Abletospeakthelanguageofengineersandleadinitiativesinvolvingnon-functionalrequirementsandplatform-levelchanges.
• Analytical Depth:
  
  Sharpwithmetrics,abletodeepdiveintodatatoidentifygaps,prioritize effectively,andmovewithurgencyindynamicenvironments.

• Bachelor’s degree and 12+ years of Strategic Technical Program Management experience.
• Experienceinchallengingproblemsolving,deepdivingintoanissue,identifying root-causesandsuggestingrealisticsolutions.
• Experiencesynthesizinginformationquickly,distillingkeytakeaways,andpresentinginsightstoseniorleadership.
• Experienceworkingwithlargesetsofstructuredandunstructureddataandsynthesizingintobusinessinsights.
• Highstandardsandabiastowardaction.
• Expertcommunicationandinterpersonalskills,mustbeabletorunmeetingsandworkstreamswithseniorleadershipacrossthecompany.
• Abilitytomeettightdeadlin…