Senior Business Analyst at City

Elevate your career with the City of Hamilton as a Senior Business Analyst. This role focuses on implementing a cloud-based CAD solution while collaborating with Fire Operations and Emergency Services.

As a Senior Business Analyst, your expertise will drive complex business process requirements for IT systems.

Your role encompasses data analysis, mentoring staff, and ensuring effective project change management. You will also support critical organizational functions and work closely with various stakeholders to enhance operational efficiency.

Key Responsibilities:

• Analyze and identify business process requirements through interviews and workshops

• Develop business process documentation and functional requirements

• Collaborate with teams on project quality assurance and testing plans

• Translate customer needs into operational requirements

• Coach and mentor junior analysts within the team

Requirements:

• University degree or college diploma related to Business Analysis

• 5+ years of experience in business analysis and IT initiatives

• Understanding of municipal business concepts and IT environments

• Strong analytical, communication, and project management skills

• Proficiency in Microsoft productivity tools

Support the City of Hamilton's vision by maximizing the benefits of IT investments and driving strategic initiatives.
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