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Job Description & How to Apply Below
Lightspeed is seeking a data-driven professional to own and evolve a customer health score program across CX operations and leadership. You will collaborate with GTM, P&T, and Finance to drive data-backed insights and enable cross-functional teams with robust documentation, training and playbooks.
The role emphasizes translating health score patterns into strategic recommendations, validating outcomes like renewals and churn, and leading QBRs with data-driven narratives to impact revenue growth.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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