Testing Centre Information Management Specialist - App. D​/Temp

Status: Appendix D/Temporary Assignment (November 2026 – March 2027)

Hours: Monday – Friday, 35 hours/week

Home Campus: Fennell, with travel to other campuses as required (fully on-site)

Rate of Pay: Payband H (Start Rate: $38.09 per hour plus 8% in lieu of vacation and benefits)

Vacancy Status: 1 vacancy available

Posting Date: November 11th, 2026

Closing Date: November 17th, 2026 at 7:00 pm EST

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.

The Testing Centre Information Management Specialist supports, implements, evaluates, and promotes testing services for the Mohawk Testing Centre including External Testing, Accommodated Testing, Missed and Makeup Testing, Assessments for Success and Pre-Admission Testing. They will also be responsible for supporting other student success initiatives at all campuses as required.

The incumbent will also support all technical and administrative aspects of the daily operation of the Fennell, IAHS and Stoney Creek Testing Centres as well as systems Accommodate, Register Blast, Accuplacer, survey software platforms, and pre-admission tools. The incumbent will also be responsible for the delivery and support of Adaptive Technology software including Dragon, Kurzweil, Jaws and Zoom Text to provide students with disabilities the tools they need to successfully write their tests and exams.

The position requires a high level of technical knowledge, troubleshooting and analysis on a daily basis to ensure the efficient administration of all academic testing that takes place at the Testing Centres and other student success initiatives.

The position requires a high level of professionalism, ability to navigate a complex and high-paced environment. The incumbent must be comfortable, stay calm and have strong communication skills when working with students with disabilities, external clients and faculty members and a familiarity with the student accommodations process. Additionally, legal and ethical statutes are reviewed and interpreted to ensure that Mohawk College is compliant with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

• Day to day operations of the Testing Centre including External Testing, Academic Testing (Accommodated and Missed/Makeup Testing), Assessments for Success and Pre-Admissions testing, such as scheduling invigilators, answering staff inquiries, troubleshooting student scheduling conflicts and coordinating testing session.
• Follow up with students or faculty if accurate test bookings policies and procedures are not being followed.
• Program, customize, extract, compile, manipulate, verify and input data into customized databases to foster smooth testing process for students. Errors would negatively impact students.
• Write and then determine the best means to disseminate the reports once prepared.
• Meet, inform and offer solutions to research needs of the department.
• Troubleshoot and resolve system problems.
• Programming to the internal testing database (VBA Script) and systems (Accommodate and Register Blast) required as there are changes in testing requirements.
• Develop, customize and support new LMS courses for external and internal tests as needed.
• Work in partnership with staff, faculty & marketing to develop outreach materials to promote testing services on campus.
• Coordinates outreach to students and faculty regarding relevant tests and testing deadlines.
• Assess and provide recommendations on new tools, software and/or hardware needed for any of the Testing Centres.
• Arrange and facilitates training and demonstrations for part-time and casual staff.
• Develop training material for students and faculty.

• Managing the scheduling and registration for all incoming testing requests.
• Manipulate and input data from online student test bookings ensuring students are correctly booking their accommodated test appointment.
• Assist with preparation for upcoming testing cycle by contacting and meeting with all affected departments, verifying testing policies, providing information to staff members, preparing literature to send to students and updating customized database.
• Plan, consult and organize Assessments for Success sessions required by all…