Client Service Representative

Position: Client Service Representative at CIBC
Transform client experiences at CIBC as a Client Service Representative in Hamilton. Leverage your financial knowledge to deliver exceptional service and create lasting relationships.

This part-time role within the Personal and Business Banking Team focuses on engaging with clients and addressing their banking needs. You'll answer inquiries, assist with transactions, and ensure clients are connected to the right resources to achieve their financial goals.

Key Responsibilities:

• Provide support for clients’ banking transactions and products

• Cultivate meaningful client relationships and enhance interactions

• Connect clients with specialized CIBC team members

• Proactively introduce clients to mobile banking tools

• Accountable for thoughtful problem resolution

Requirements:

• Client-first mindset with a focus on engagement

• Strong problem-solving capabilities and goal orientation

• Flexibility to work various hours, including weekends

• Capacity to travel to multiple banking centres

• Eagerness to learn and connect with diverse individuals

Enhance your career while making a difference in clients' financial journeys at CIBC in Hamilton.
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