Credit Solutions Manager

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Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Credit Solutions Manager - Automotive Finance (Hamilton, ON)

The Credit Solutions Manager (CSM) is responsible for contributing to the profitable growth and quality of the Bank’s Automotive Commercial Credit portfolio for an assigned portfolio of accounts, ranging from low to medium complexity and size, by performing financial solutions-related activities for clients including risk analysis, deal structuring, and credit  addition, the Credit Solutions Manager is responsible for monitoring and oversight of their assigned portfolio, recommending corrective action on deficiencies and problem accounts as appropriate.

The incumbent interfaces directly with clients at times, in partnership with the Sr. Relationship Manager (RM).As well, the CSM liaises with Global Risk Management (GRM) through the credit decision-making process.

Contributes to the profitable development of Automotive Commercial Credit business by:

• Ensuring the timely analysis, structuring and presentation of credit proposals within the prescribed segment.
• Attending client meetings (Teams, phone and in person, as required) to directly understand Borrower’s needs and help made sound credit recommendations.
• Providing prompt and sound recommendations in the analysis and adjudication of credit proposals beyond assigned limits.
• Ensuring that communications to (Sr.) RM clearly convey the rationale for decisions, so that they may respond effectively to clients.
• Monitoring pricing guidelines and hurdles for loans and credit-related fees to help drive profitable growth.
• Recommending alternative terms, conditions, and covenants to provide a viable banking proposal to the client within sound credit lending practices.
• Restructuring marginal proposals into bankable deals where possible.
• Providing guidance, coaching and counsel to (Sr.) RM, guiding them to better serve clients’ needs.
• Work directly with GRM partners to ensure authorization matches submitted request and ensure a timely adjudication process.

• Reviewing all written authorizations to ensure accuracy, completeness, and clarity.
• Ensuring prompt follow-up for acceptance of the authorization and reacting swiftly to any problems, amendments, extensions, reporting to senior management where necessary.
• Promptly and effectively addressing issues surrounding the adequacy, quality and completeness of loan documentation and security.
• Liaising on any required changes with the (Sr.) RM and following up for the accurate execution and delivery of same prior to disbursement of funds.
• Providing GRM with prompt feedback when credit authorizations differ from those requested.

• Advising senior management of any credit weaknesses developing within individual accounts, by ongoing awareness and analysis of relevant financial, legal, political, technological, and industry information.
• Adhering to any regulatory and internal Bank policies and requirements.
• Complying with regulatory requirements as part of the service process, including Know Your Customer (KYC),Anti-Money Laundering/Anti-Terrorist Financing (AML/ATF) Privacy and Occupational Health and Safety (OHS) requirements, processes and guidelines.