Job Description & How to Apply Below
Position Summary
The Concessions Supervisor is responsible for overseeing the day-to-day operations of all concession stands during events, ensuring smooth and efficient service. This position plays a key role in setting up and maintaining all concession areas, supervising staff, maintaining health and safety standards, and supporting overall event success. This role pays an hourly rate of $24.00 CAD and is tip eligible.
Benefits
Pension matching.
Position Availability
This position will remain open until October 16, 2026.
Responsibilities
Oversee set-up and readiness of all concession stands prior to each event
Assign duties to employees and volunteers; ensure staffing coverage and operational efficiency
Monitor food production, inventory levels, and cash handling procedures
Train new and current staff on procedures, best practices, and guest service standards
Step in to support or backfill any position as needed to maintain service and guest satisfaction
Assist with Premium Services operations and special event needs
Maintain a safe, clean, and harassment-free work environment; promptly report and address safety issues
Supervise alcohol service, including s and managing over-service situations
Support POS transactions, order processing, and guest interaction when needed
Ensure all equipment is operational and sanitation standards are met
Enforce company policies and procedures; model professional conduct at all times
Coach and counsel staff as needed; complete related HR documentation
Assist with inventory, training sessions, and other projects assigned by management
Qualifications
2-3 years’ experience working in a supervisory capacity in a food & beverage environment
Ability to communicate effectively with all stakeholders, including co-workers, customers and management, which focuses on generating a positive, enthusiastic and cooperative work environment
Ability to work well in a team-oriented, fast-paced, event-driven environment
A food handling certificate is preferred
Smart serve qualification is essential
Ability to handle cash accurately and responsibly
Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
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