Waitstaff Convention Centre

Be at the Heart of Hamilton’s Biggest and Most Exciting Events

The Hamilton Convention Centre by Carmens is more than just a venue—it’s one of Canada’s premier full-service, privatized event spaces, right in the vibrant core of downtown Hamilton. As the city’s largest event venue, we’re known for delivering exceptional, large-scale experiences that bring people together for everything from corporate conferences to star-studded galas.

As part of Carmens Group, you’ll be supported by a company with over 40 years of hospitality excellence—and empowered to contribute to a legacy of unforgettable events.

• Flexible scheduling
• Career coaching & growth
• Great Place to Work Certified )
• Named Best Workplace in several award categories:
  • Most Trusted Executive Teams
  • Best Places to Work in Hospitality & Retail
  • Best Places to Work in Canada
  • Best Workplaces for Women
  • Best Workplaces for Mental Wellness
• Perks & Benefits
  • Pay on Demand – get paid when you need it
  • Global Hotel Discounts for your travels
  • Comprehensive Group RRSP & Health Benefits
  • Staff discounts at our restaurants
  • Employee Scholarship Program
  • Wellness programs & staff events
  • Clear opportunities to grow into leadership roles
  • Employee recognition programs celebrating your achievements and milestones
  • Referral bonuses when you bring great talent to the team
  • Safe, inclusive and supportive workplace culture

Join a company that values your growth, wellbeing and passion - where your career is supported every step of the way.

Job Type: part-time, permanent

Vacancy: This posting is not for an existing vacancy (expanding headcount)

Compensation: $18 - $19 per hour + gratuities

AI Disclosure: Your application will be reviewed by our hiring team - we do not use artificial intelligence in the screening or selection of applicants for this position.

As a Waitstaff, you’ll be part of a dynamic team that brings events to life—from elegant weddings to corporate galas. You’ll play a key role in delivering seamless service, personalized hospitality, and memorable experiences for every guest, every time.

• Greeting guests with warmth and professionalism, creating a welcoming and attentive atmosphere
• Serving food and beverages with efficiency, care, and attention to presentation
• Communicating clearly with kitchen staff to accommodate dietary needs and special requests
• Learning and understanding the details of each event’s menu and service plan
• Ensuring guest satisfaction throughout the event by being attentive, proactive, and responsive
• Clearing tables, resetting as needed, and maintaining clean and organized service areas
• Supporting your team with side duties, such as preparing service stations and restocking supplies
• Taking direction from the Supervisor to ensure smooth and timely service
• Demonstrating sound judgment, professionalism, and leadership in a fast-paced environment
• Contributing to a collaborative and respectful team culture focused on excellence
• Helping to create extraordinary memories for guests celebrating life’s most important moments
• Performing additional duties as assigned to support banquet operations

This is a fantastic opportunity for someone who enjoys special events, thrives in high-energy settings, and is passionate about delivering exceptional guest experiences.

• Experience in banquet, catering, restaurant, or high volume service environments
• A natural ability to connect with guests and deliver outstanding hospitality
• Strong communication skills and confidence interacting with both guests and team members
• Proven ability to stay composed and effective in fast-paced, high-pressure situations
• A guest-first mindset with a passion for creating memorable experiences
• Leadership skills and the ability to support or supervise a team when needed
• A polished, professional appearance and demeanor suited to upscale or formal events
• Flexibility to work evenings, weekends, and event-based hours
• A positive attitude, reliability, and a willingness to jump in wherever needed

We are Carmens Group - a proud Hamilton born hospitality company with a mission to create extraordinary memories. our venues include…