Rental Management Trainee

Job Description About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team‑based culture that encourages growth across all levels and positions.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

Type:
Full time/ Permanent

Wage: $49,000

Shifts:

Monday to Friday, 7 am - 4 pm

Location:

Hamilton, Ontario

• 10 days of Paid Time Off upon hire
• Excellent benefits package after 30 days (Medical, Dental & Vision)
• Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
• Employee discount of 15% on Ryder stock
• A safe, friendly and respectful work environment
• Recognized by Forbes as one of Canada's Best Employers in 2025

The Rental Management Trainee is designed to be completed in 18‑24 months and provides the incumbent general Rental Management training in addition to specific training in the areas of Finance, Operations, Human Resources and Sales /Marketing. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. This program is fast‑paced and touches every aspect of the business unit.

• Handling the sales and process for inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company's marketing database
• Responsible for generating rental, lease and used vehicle sales leads
• Manage all rental asset processes to include Vehicle Pm and cleanliness standards
• Meet overall Ryder market share by successfully executing the sales and marketing initiatives
• Maintain compliance with company, local, state, federal and other regulatory agencies
• Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base

• On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On‑Call Representative based on work schedules as determined by Supervisor.
• Performs other duties as assigned.

• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Possesses flexibility to work in a fast paced, dynamic environment
• High energy, self motivated, self directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast‑paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Detail oriented with strong follow‑up practices
• Possess a high degree of common sense and the aptitude to learn quickly
• Ability to relocate in the region at the conclusion of the training program
• Must be computer literate intermediate required

• Bachelor's degree required business administration or similar related degree
• One (1) year or more customer service with issues resolution experience preferred
• Must be computer literate intermediate required

Travel:
None

DOT Regulated:
No

Job Category:
Operations and Support

This posting is for an existing vacancy.

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long‑term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Salaried

Minimum Pay Range: $49,000

Maximum Pay Range: $49,000