Job ID #32137: Project Manager, Continuous Improvement-PHS

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees.

Help us achieve our vision of being the best place to raise a child and age successfully. #Be The Reason

• Job :
  Project Manager, Continuous Improvement-PHS
• Union: CUPE Local 1041
• Job Description  #: 6039
• Close date:
  Interested applicants please submit your application online at  4:00 p.m. on August 12, 2026.
• Duration:
  Up to 6 months
• Vacancy type:
  This posting is for an existing vacancy.
• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

Reporting to the Manager, Data Management (PHS), the Project Manager is responsible for managing projects and is accountable for ensuring that project management duties are delivered through the effective and efficient use of financial and internal and external human resources.

The primary focus for this position is implementation of strategic assignments to support continuous quality improvement of Public Health’s programs and services.

Managing projects in a variety of staff resource configurations, or working as a sole contributor, the Project Manager is accountable for ensuring that assigned projects are delivered with due consideration to the identification and control of project scope, schedule, cost and the management of associated risks. The Project Manager provides leadership, guidance, technical competence, innovative problem solving, and achieves results through effective teamwork.

The Project Manager uses a “best practices” approach in seeking new methods, systems, research and analysis to support continuous improvement in the delivery of services provided by Public Health Services.

The Project Manager investigates and recommends innovative/creative policies and business processes for improving organizational effectiveness and efficiency.

GENERAL DUTIES

Manage specific projects and investigative assignments such as business process reviews, process improvements or re-engineering, implementation of software to support re-designed business processes, cost-benefit analyses, benchmarking studies, assessment of service delivery compliance with legislated standards, accreditation, training and employee development program, department’s performance measurement and monitoring frameworks.

Define and document project requirements and develop the project charter, scope, deliverables, timelines, resource requirements, and identify project risks. Confirm and secure funding and commitment from the project sponsor, stakeholders and project team members.

Responsible for project plan development and project resource planning along with the following:

• identification of project tasks
• estimated costs
• project schedules
• milestones and budget
• identification of project resources and skill requirements
• recruit project staff, coordinate and assign work
• determine allocation of financial resources to project tasks

Promote teamwork and provide direction to cross-functional teams, provide clearly defined goals and objectives, provide advice to staff on project issues and problem resolution. The project team may involve external stakeholders.

Negotiate with vendors and contractors for supply of services.

Prepare oral and written presentations to management and Board of Health and report regularly on the status of projects, milestone achievement, fiscal status, change and risk management. Prepare recommendations and outline preferred course of action. Prepare written reports to funders as required.

Administer and monitor the budget for projects in accordance with established Corporate and Public Health Services’ procedures, ensuring that…