Bilingual Inside Sales Coordinator

Overview

🌐 Bilingual Sales Coordinator —

Location:

Stoney Creek, ON. Salary: $38,220 per year, plus a rising commission structure. Full-Time | Permanent.

Reports To:

Inside Sales Manager.

Responsible for sales and customer support, responding to customer inquiries and managing sales leads that originate primarily from telephone inquiries.

• Respond to customer inquiries by phone, email or through other means
• Manage sale opportunities for all products; perform all sales tasks necessary to turn opportunities into billable sales
• Source products for manufacturers not currently supplied (new products)
• Negotiate best purchase price for manufacturers (new products)
• Check inventory and fulfill order out of inventory if possible
• Correspond with customers via phone and e-mail and respond to customers in a timely, efficient, and professional manner
• Ensure high degree of customer satisfaction as measured by our automated survey system and customer feedback
• Enter quotations and orders into sales order processing systems; ensure accurate sales information including proper and accurate delivery, payment terms, and other critical order information; confirm all orders with customer; perform follow-up and order clean-up as necessary
• Meet minimum daily standards for quotes and other sales output expectations
• Build new customers in sales order processing systems; capture complete and accurate information for new and existing customers
• Interact with all departments to effectively meet customer commitments
• Perform product and price maintenance; build new part numbers as needed; maintain product sourcing database
• Assist in business system database cleanup and ongoing maintenance
• Proactively develop new business through outgoing customer calls and other means

• Must understand the international sales cycle
• Strong computer skills, including proficiency using e-mail, the internet, Microsoft Office, and other computer tools
• Previous sales experience in a related environment or a college degree in business or a related field of study
• Ability to multi-task and work at fast pace
• Attention to detail
• Problem solving abilities
• Good communication skills, in both written and verbal English and French

• A chance to work in a professional and open call center office environment
• The opportunity to earn a six-figure salary after only 2 years
• Supportive environment that encourages professional development and growth

Apply today to learn more about this exciting opportunity with our client.

This posting represents an active and genuine vacancy with one of 3 Step Recruitment’s clients and is not for speculative or pipeline recruitment.

3 Step Recruitment and/or our Clients may use, from time to time, AI-assisted tools to support the screening and evaluation of applications; however, these tools are not intended to replace human judgement or decision-making in the hiring process.