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Travel Expert - Chartwell

Job in Hamilton, Ontario, E8H, Canada
Listing for: Flight Centre Travel Group
Full Time position
Listed on 2026-06-23
Job specializations:
  • Sales
    Customer Success Mgr./ CSM
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
Travel Expert - Chartwell
Job no:  531321

Brand:  Flight Centre Brand

Work type:  Full time

Location:

Hamilton

Categories:  Sales and Customer Service

About the role
Open up the world to those who want to see.

Responsibilities

Create Dream Itineraries:  Build dream trips for customers, creating lasting memories.

Share Your Knowledge:  Recommend flights, accommodation, cruises, tours, insurance, and more based on expertise.

Roll Out the Red Carpet:  Make customers feel welcomed and valued through active listening and a positive attitude.

Trusted Advisor:  Serve as a reliable source of information and support for customers.

Qualifications

Travel Expert:  Go‑to person for travel recommendations, tips, and tricks.

Innovative Thinker:  Seek new ways to build on success and think outside the box for best travel solutions.

Sales‑focused:  Focus on achieving KPIs and sales targets to earn incentives.

Organised:  Manage time effectively and maintain organization to achieve results.

Multitasker:  Balance customer interaction with behind‑the‑scenes tasks such as itinerary building and invoicing.

Benefits

Celebrate Success:  Company culture with rewards and recognition events.

Career Growth:  Support through Brightness of Future pathways within the global organisation.

Stay Healthy:  In‑house health and wellbeing team offering free consultations, webinars, courses, and challenges.

Stay Active:

Dedicated hour of the work week for activity or wellbeing.

Financial Planning:  In‑house Moneywise team providing free advice.

Travel Perks:  Industry travel discounts and sponsored familiarisation trips.

Earn More from Day One:  Base wage plus uncapped incentives; earn a percentage of every sale.

Inclusive Culture:  Workplace that values individuality.

Applications close:  07 Jul 2026 New Zealand Standard Time

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