Counter Sales

Pay:
From $21.30 per hour.

The Counter Sales position is responsible for greeting customers and receiving and generating their orders efficiently and effectively. The role requires always providing courteous, prompt, and efficient service to customers and giving them the utmost assistance with regards to product availability, pricing, and sourcing of material. Employees must display an ongoing commitment to understand, promote and believe in Gerrie’s commitment of being a service quality organization, and strive to maintain and continue to seek ways to improve overall service quality.

• Maintain friendly service and a positive company image.
• Service customer needs promptly and efficiently, addressing customer questions or concerns.
• Handle customer returns/defectives.
• Handle customer orders.
• Provide assistance/backup in shipping and receiving when required.
• Promoting products, contributing to branch sales.
• Direct sales services of the general public.
• Provide pricing and availability.
• Enter customer orders into the business system as per Gerrie procedures.

• Maintaining current knowledge of electrical industry/products.
• Develop knowledge about substitutes.
• Be able to source products and provide technical information.
• Continue to develop your skill set as it related to the Gerrie Organization, the Electrical Industry, and the field of Sales.

• Work with other departments as required, conveying a professional corporate image that represents the values of Gerrie Electric.

• Responsible for preparation and balancing of cash sales.
• Ensure all shelves are stocked and material is put away in a timely fashion.
• Ensure float is counter and all transactions are accurate and balanced.
• Ensure timely completion of any/all special tasks as assigned by management.
• Select and pack orders.
• When required, perform wire cuts as per Gerrie documented procedure.

• Accuracy of transactions/orders.
• Ensure understanding of and adhere to ISO policies and procedures.

• Participate in conferences, seminars, and other educational opportunities; reading professional publications; maintain and participate in professional networks to enhance your knowledge and skills.
• Participates on committees and special projects as requested.

• High School Diploma.
• Some experience/knowledge in the electrical/industrial distribution field is an asset.
• Previous customer service experience.
• Math Skills Are Essential (measurement Conversions, Pricing, Etc.).
• Multi-tasking in a fast-paced environment.
• Excellent communication skills.
• Organizational skills.

• Major medical + dental coverage for yourself and your dependents (flex plan options available).
• Employee Assistance Program.
• Global travel coverage.
• Pension plan with contribution matching.
• Training, development and career growth opportunities.
• Tuition re-imbursement program.
• Promote from within culture.
• A diverse and inclusive workplace.
• Caring and nurturing environment.

• Flexible interview options are available!