AHL Membership Account Executive

Join Oak View Group as an AHL Membership Account Executive at the TD Coliseum, where your service skills can shine. Focus on building strong member relationships while driving revenue growth.

This key role requires you to maintain ongoing contact with AHL Members, ensuring their needs are met while implementing strategies to enhance retention rates. Candidates should have 2-3+ years in professional sales/service settings, bringing a high level of integrity, customer care, and resilience. You will also be responsible for addressing member inquiries and creating unique experiences tailored to their needs.

Key Responsibilities:

• Achieve monthly and yearly customer retention goals

• Enhance member experiences through relationship management

• Create and implement effective service strategies for revenue

• Conduct client meetings, both virtually and face-to-face

• Process member requests across various communication platforms

Requirements:

• Bachelor’s degree in a related field preferred

• 2-3+ years in sales/service, ideally in sports/entertainment

• Strong professionalism and ability to manage sensitive data

• CRM experience, preferably with Salesforce

• Flexible working hours including weekends and holidays

Utilize your sales and customer service skills to optimize the AHL membership experience at Oak View Group’s TD Coliseum.
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