Staples Wireless Sales Supervisor

Overview

Drive sales and customer satisfaction as the Wireless Sales Supervisor at Staples Canada in Hamilton. Use your expertise to enhance the shopping experience. In this role, you’ll work with store management to achieve optimal financial results in the wireless department. You’ll cultivate a culture of sales excellence and train team members on best practices for engaging with customers. Your leadership will be key in resolving concerns and building current business opportunities.

Lead the wireless team at Staples Canada, enhancing customer interactions and driving sales success in Hamilton.

• Collaborate with management for department success
• Model effective selling techniques to associates
• Manage customer concerns and escalations
• Foster interdepartmental engagement for superior service
• Generate referrals and expand business prospects

• Post‑secondary education preferred
• Minimum 2 years of Wireless Sales experience
• Supervisory experience of 1+ years preferred
• Robust organizational and planning ability
• Competence in working independently and collaboratively