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Job Description & How to Apply Below
Elevate customer success as the Expansion Sales Director d dynamic teams to excel in achieving expansion and retention goals in a competitive SaaS environment.
This role emphasizes building a high-performance team culture, recruiting top talent, and developing innovative strategies for customer engagement and retention. Your experience in analytical thinking and collaboration will be essential to drive operations and boost team effectiveness within a fast-paced startup setting.
Key Responsibilities:
• Foster a culture of accountability and customer focus
• Recruit and develop high-performing Managers
• Design playbooks and sales strategies for expansion
• Provide reliable forecasts on performance metrics
• Partner with cross-functional teams to champion customer success
Requirements:
• 10+ years in customer-facing roles
• 5+ years managing SaaS post-sales teams
• Strong record of retention and revenue growth
• Excellent relationship-building and influential skills
• Authorized to work in the U.S. without sponsorship
Drive success and innovation in customer engagement and sales strategies at Vanta.
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