Account Manager for Dealer Solutions

Elevate dealer relationships with Solera as an Account Manager in Halifax. Focus on customer retention, product adoption, and strategic expansion without new logo acquisition.

The Account Manager role at Solera encompasses the management of dealer rooftops and groups. This full-time position emphasizes strong communication and relationship-building skills, ensuring that clients achieve measurable business outcomes. Collaborate with internal teams including Performance Managers and Professional Services to drive success and operational improvements.

Key Responsibilities:

• Own customer relationships with dealer leadership

• Manage renewal preparation and negotiation for accounts

• Develop structured annual and quarterly account plans

• Ensure product adoption and performance support

• Monitor customer health and performance KPIs

Requirements:

• 3-6+ years in automotive SaaS or retail operations

• Experience managing customer business accounts

• Strong understanding of dealership workflows

• Excellent presentation and communication skills

• Ability to analyze data for insights

Bring your expertise in customer success and account planning to drive growth and improve dealer performance for Solera.
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