Associate Director, National Accounts - 18 month contract

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Requisition
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Manages a portfolio of highly complex clients in National Accounts in Canada, ensuring business strategies, plans and initiatives are supported in compliance with governing regulations, internal policies and procedures.

• Looks to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Promotes the development and profitable growth of the Automotive commercial banking portfolio as part of National Accounts in the existing market area by:
  • Developing and implementing a structured marketing strategy to maximize business development opportunities for sustainable growth;
  • Developing strategic sales plans to assist Relationship Managers for prospects and existing customers;
  • Identifying prospects/referrals from both internal/external networks;
  • Analyzing prospect lists and prioritizing business development opportunities based on industry/market data and customer analytics;
  • Partner with National Accounts Execution Team, who has primary responsibility for credit deal structuring, negotiation;
  • Determining pricing for existing customer relationships in addition to proposed financing for any prospects, ensuring a satisfactory level of profitability for one’s overall book of business;
  • Partner with internal resources for non-credit related products;
  • Referring customers and prospects to the appropriate Bank segment and/or internal partners as appropriate.
• Pursues an aggressive business development program within the assigned market area according to agreed-upon growth objectives by:
  • Leading the direct selling of credit and non-credit commercial products to prospects and customers;
  • Maintaining an appropriate ongoing sales pipeline;
  • Identifying and facilitating the involvement of key Bank resources and stakeholders to further business interests;
  • Maintaining effective follow-up with prospects/referrals on any unsuccessful deals or bids;
  • Update client or contact information accurately and in a timely fashion.
• Builds and maintains a high market profile in the assigned market area with both internal and external contacts by:
  • Planning and completing relationship activities which generate sales opportunities and / or provide value to the customers;
  • Building and maintaining an awareness of local market and general economic conditions;
  • Meeting with key industry and business leaders, as well as other centres of influence;
  • Participating in professional and community events and associations to develop and expand network of contacts;
  • Liaising with Bank product specialists to stay abreast of new enhancements, products and services, as necessary.
• Ensures existing relationships receive ongoing attention, as required to maintain and grow the relationship by:
  • Promoting and encouraging a strong relationship with the Execution teams for clients;
  • Using strong knowledge of the Bank’s diverse products and services to ensure the banking needs of each relationship are well understood and documented;
  • Actively seeking customer feedback on Bank products and services and the delivery of customer service;
  • Liaising with the Dealer Finance Centre for fulfilment (including documentation, liaison with 3rd parties, security registration) and all service activities;
  • Liaising with Client Portfolio Management for compliance monitoring and reporting actions as required;
  • Leading the direct selling of…