Inside Sales - Account Manager

Location:

Stoney Creek, ON

Type:
Full-time

Permanent, full-time, onsite, compensation commensurate to experience.

Staalduinen Floral Ltd. processes & distributes an extensive line of cut flowers, flowering plants, cut greens and floral supplies. Staalduinen Floral has been a well-respected name in the floral industry for over 60 years with a reputation based upon being the foremost provider of high quality floral products, exceptional service and best-in-class order fulfillment. The company prides itself on its culture of continuous improvement and teamwork.

Why do career-driven people join Staalduinen Floral Ltd.?

Staalduinen culture is diverse, exciting, and career-fulfilling - which are just a few reasons why our employees have been with us for an average of 10 years, continually growing and excelling in their skills and experiences. We want you to be part of our dynamic and positive culture in a family-run business ready to set you up for success! With a fleet of our own temperature-controlled trucks and a large distribution warehouse, we are able to deliver on our promise of bringing “Staalduinen fresh” to our customers’ door.

Our team is built around “floral experts” including buyers, account managers, and order fulfillment professionals. Our team is committed to the floral industry and it is this dedication and depth of understanding that has been a hallmark of Staalduinen since our humble beginnings.

The Account Manager is directly responsible to the Director of Sales and General Manager
. This is a sales representative position that is responsible for growing client partnerships.

• Account Management:
  • Develop and maintain healthy relationships with clients
  • Enter orders and confirm details with clients
  • Service / grow a client list in sales and profitability
  • Contact clients regularly to service their floral needs
  • Ensure that client order fulfilment is being monitored
  • Regular contact with clients
  • Acquire new customers and maintain a prospect list
• Represent Staalduinen Floral Ltd. in an effective, ethical and professional manner.
• Develop a thorough knowledge of the company and all the products and services that it offers.
• Adhere to all company guidelines, procedures and policies.
• Serve clients assigned to other Account Managers when they are away.
• Carry out any additional duties as requested.

• 2+ years directly related experience with Inside Sales / Account Management
• Excellent prospecting and relationship building skills
• Sales and customer service experience
• Wholesale Floral or Retail Florist sales experience preferred.
• Proficient with MS Office Applications
• Computer skills with experience in ERP software
• Excellent verbal and written communication skills in English is required
• Flexible and adaptable with sound work ethics
• Strong organization & time management skills
• Capable of working independently and as part of a team

• High energy, fast paced office environment
• Occasional travel required to visit clients and prospects
• Due to the nature of the floral industry, longer hours may be required around holidays

We value diversity & inclusion and will gladly answer questions or make accommodations in our hiring process.