General Maintenance Technician

Assist the Building Engineer in our 300,000 RSF commercial property in Hamilton, Bermuda. You will play a central role in ensuring the safe, reliable, and efficient operation of all building systems. You will support day-to-day facilities operations, deliver a high standard of service to tenants, and help maintain the long-term value and performance of the asset. This role requires robust technical capability, sound judgment, and a proactive approach to building operations and maintenance.

What will your essential responsibilities include?

• Operate, maintain, and troubleshoot all major building systems, including HVAC, refrigeration, electrical, plumbing, fire/life safety, vertical transportation, and building automation systems.
• Conduct routine Maintenance inspections of mechanical rooms, equipment, and common areas to ensure compliance with safety, environmental, and operational standards.
• Perform preventive and corrective maintenance, to all mechanical systems ensuring work is completed efficiently, documented accurately, and aligned with manufacturer's recommendations and internal procedures.
• Respond to tenant service requests, diagnose issues, and resolve problems promptly while maintaining a professional, customer-focused approach.
• Support vendor and contractor oversight, including coordinating access, monitoring work quality, and ensuring adherence to building policies and safety requirements.
• Assist with capital and operational projects, including equipment upgrades, system replacements, and energy efficiency initiatives.
• Maintain accurate records, including logs, work orders, equipment histories, and compliance documentation.
• Participate in emergency response activities, including after-hours support for critical incidents, weather events, or system failures.
• Promote a culture of safety, ensuring all work is performed in accordance with regulatory requirements, internal standards, and best practices.
• Must hold a refrigerant handling license/certified technician under the clean air act.

You will report to the The Building Operations Manager.

We're looking for someone who has these abilities and skills:

• Technical training or certification in HVAC, electrical, mechanical, or building systems; refrigerant handling license required.
• Extensive experience in commercial building operations and facilities maintenance - ability to be readily available to respond to emergencies as they arise.
• Robust working knowledge of mechanical, electrical, and control systems, with the ability to diagnose and resolve issues independently.
• Experience with building automation systems (BAS).
• Ability to read and interpret technical drawings, schematics, and equipment manuals.
• Outstanding communication skills and a commitment to delivering excellent tenant service.
• Ability to work without supervision, manage multiple priorities, and respond effectively in urgent or unexpected situations.
• Physical capability to perform hands-on maintenance tasks, including lifting, climbing, and working in mechanical spaces.

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

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AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract,…