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Billing & Customer Care Analyst; Escalations

Job in Hamilton Township, Mercer County, New Jersey, USA
Listing for: SA TECHNOLOGIES
Full Time position
Listed on 2026-07-13
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Billing & Customer Care Analyst (Escalations)
A leading IT consulting firm is seeking a Customer Care Billing Analyst in New Jersey to assist customers with payment arrangements and resolve credit-related issues. With a focus on excellent customer service, candidates should possess strong communication skills and the ability to manage escalated situations. Responsibilities include crafting e-mails, maintaining database entries, and effectively conveying critical information to customers and representatives.

Join a fast-growing team that values detail-oriented and self-motivated individuals.
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