Community Banker

Summary

The Community Banker delivers personalized client service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. This position is responsible for maintaining client relationships, with emphasis on First Interstate Bank's Service Commitments and in accordance with our vision and values.

• Delivers personalized client service in person and over the phone by answering questions, assisting with issues, and offering solutions.
• Opens and maintains a variety of products, including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, and consumer and small business credit cards.
• Holds financial conversations with clients and prospects to determine needs and provide appropriate solutions.
• Processes new consumer loan requests; may also engage in conversations or process new small business loan requests.
• Identifies referral opportunities to other lines of business—including, but not limited to, Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management—and consistently utilizes 360 View to document referrals and other client activity.
• Builds client relationships through outbound outreach and proactive engagement.
• Performs Teller duties as needed, conducting financial transactions such as check cashing, deposits, withdrawals, loan payments, and accurately counting currency and coin.
• Completes work accurately with minimal errors.
• Participates in volunteer activities and financial education efforts.
• Stays current on regulatory changes and demonstrates compliance with all bank regulations, policies, and procedures related to assigned job functions; knowledge may be gained through coursework and on‑the‑job training.
• Performs other duties as assigned.

• Strong attention to detail and the ability to follow verbal and written instructions.
• Maintains confidentiality at all times.
• Uses tact and diplomacy effectively when interacting with clients and coworkers.
• Possesses working knowledge of personal computers, Microsoft programs, and strong 10‑key skills.
• Maintains working knowledge of digital platforms, CRM systems, and emerging technologies.
• Solid math skills: addition, subtraction, multiplication, division, rates, percentages, and basic graph interpretation.
• Demonstrates timely completion of work and adjusts to work demands to meet deadlines.
• Produces complete and accurate work with pride and professionalism.
• Takes personal initiative and serves as a positive example for others.
• Strong conversational ability with clients to understand needs and originate all types of personal loans.
• Complies with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations.

High School Diploma or General Education Degree (GED) required. 1–3 years of banking or related experience required.

• Dexterity of hands/fingers to operate computer keyboard and mouse.
• Frequently handling, hearing, and talking.
• Occasionally lifting up to 25 lbs, standing, walking, and operating bank equipment.
• Moderate noise level.
• Typical work hours vary based on scheduling and business need.
• Required regular and predictable attendance.
• Travel as needed.

First Interstate Bank is an equal opportunity employer committed to a diverse workforce and a barrier‑free employment process. Employment is based solely on an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law.

We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws. In order to ensure reasonable accommodations for individuals protected under Section
503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title

I of the Americans with Disabilities Act of 1990, individuals that require accommodation in the job application process for a posted position may contact us Monday through Friday, 8am to 5pm MST at  All applicants must pass pre‑employment screenings including a background check. First Interstate Banc System participates in E‑Verify, which will require new employees to verify their identity and employment eligibility through the internet‑based system operated by the Social Security Administration (SSA) and the Department of Homeland Security (DHS).

E‑Verify Notice:
English or Spanish. Right to Work Notice:
English or Spanish.