Research & Development Field Account Manager Strategic Accounts

What you will accomplish together with us:

• Build sustained relationships at Strategic Account R&D sites with scientific and managerial stakeholders to increase access, trust, early visibility of molecule programs, discovery and R&D process decisions

• Map and maintain molecule pipeline visibility by tracking program status, site footprint, and upcoming decision points from discovery through R&D to enable timely technology seeding and opportunity creation

• Identify and prioritize early‑stage technology seeding opportunities by translating R&D process needs and discovery‑stage requirements (e.g. media, cell line, critical raw materials, data/analytics enablement) into concrete use cases and aligning required Business Units technical experts for validation support, including new molecules, processes, and modalities to create future long‑term value beyond existing business

• Drive validation of selected technologies through process & product trials and defined process steps with the customer, including scale‑up / scale‑down and manufacturing‑sensitive validation where applicable, applying a process‑consultancy approach, documenting outcomes and readiness signals to support progression toward pilot/clinical or manufacturing adoption

• Support pilot and clinical‑phase (Phase I–III) process and product trials by enabling scale‑up / scale‑down validation, process optimization, and manufacturing‑sensitive readiness in collaboration with Product Development, Tech Transfer, and CMOs

• Control and monitor the new process landscape within the account (new processes, transfers, new modalities) by flagging footprint changes, risks, and implications early to relevant internal stakeholders

• Execute structured handovers of validated programs to the commercial scope by packaging stakeholder maps, process context, validation evidence, and next actions

• Master’s degree in Life Sciences, Biotechnology, Biochemical Engineering, or comparable field

• 3+ years in customer-facing roles in biopharma environments (e.g., process development support, technical sales, applications, scientific support) with strong exposure to R&D contexts

• Demonstrated ability to operate credibly in highly scientific environments and translate early R&D needs into structured validation and adoption paths

• Confident communicator able to influence diverse, senior decision makers and partner with Technical Sales to shape complex customer solutions

• Strong stakeholder management across customer R&D networks and internal matrix teams

• High proficiency in CRM (SFDC) and disciplined documentation for structured handover (pipeline tracking, customer processes, validation evidence, decision points) for data‑driven sales steering

• Willing to travel >50% as this role is heavily focused on external customers

• Identification with our core values:
  Sustainability, Openness, Enjoyment

Compensation for this position will be a base salary between $100,000 and $125,000, depending on experience and qualifications, plus a sales incentive plan and car allowance.

• Personal and Professional Development:
  Mentoring, leadership programs, internal seminar offerings
• Worklife Balance:
  Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
• Making an Impact Right from the Start:
  Comprehensive onboarding, including a virtual online platform
• Welcoming Culture:
  Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
• Health & Well Being:
  Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
• Intelligent Working Environment:
  Working in smart buildings with the latest technology and equipment.
• Retirement Savings Plan: 401 k (with generous company match)
• Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
• Company Paid Benefits:
  Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
• Additional/Optional:
  Supplemental Life Insurance (employee, spouse & dependents),…