AI-Driven Process Transformation Lead
Job in
Hamilton, Atlantic County, New Jersey, USA
Listed on 2026-09-03
Listing for:
Ultimate.ai
Full Time
position Listed on 2026-09-03
Job specializations:
-
Business
Change Management, AI Business & Operations, Business Analyst
Job Description & How to Apply Below
Zendesk is seeking a Lead Business Process Analyst to drive continuous improvement and AI-enabled transformation within Zendesk Operations. You will lead cross-functional teams, design processes, and steward change management to ensure scalable, ethical AI adoption.
This role emphasizes data-driven decision making, stakeholder collaboration, and measurable impact on customer experience through AI-enhanced processes.
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