PT Operations Admin, Customer Service

• Communicate via telephone, email, and fax with internal and external customers regarding freight charges, pickups, tracing, tracking, and PODs
• Perform data entry, including scanning bills, P&D entry, fuel mileage, SDC'ing freight bills, and payroll
• Process paperwork and invoices
• Monitor checks and cash for accounts receivable and accounts payable
• Help process and monitor paperwork and Haz-mat information for loads departing from or arriving at the facility
• Interact with and support supervisors, drivers, and dock workers
• Assist with monitoring and compliance for new hires, safety, P&D, OS&D, payroll, and accounts payable

• Command of the English language to communicate effectively with internal and external customers
• Must possess excellent interpersonal communication skills
• Previous experience in transportation industry and/or customer service is a plus
• Experience with Haz-mat or worker’s compensation is also very helpful
• Problem solving and analytical ability is essential
• Must be competent and proficient in Microsoft Office Software products
• Must possess strong typing and ten key skills
• Certain job duties within this classification require night shift hours
• Ability to react to change productively and handle other essential tasks as assigned
• Ability to work flexible hours
• Must be able to work with little or no supervision
• Ability to endure a noisy, dirty and quick paced environment with many interruptions
• Ability to lift up to 25 pounds or exert up to 10 pounds of force occasionally
• Close visual acuity for preparing and analyzing data and figures, viewing computer terminal, and extensive reading
• Manual dexterity including fingering, grasping, and typing
• Talking and hearing required to communicate with and listen to others

Demonstrates strong communication skills and proficiency in Microsoft Office Software, with a focus on data entry and compliance in the transportation industry. Capable of problem-solving and analytical thinking in a fast-paced environment while maintaining attention to detail.

• Microsoft Office Proficiency
• Data Entry Skills
• Interpersonal Communication Skills
• Haz-Mat Knowledge
• Problem Solving Ability

• Data Entry
• Typing Skills
• Ten Key Skills
• Analytical Ability
• Compliance Monitoring

• Interpersonal Communication
• Adaptability
• Attention to Detail

• Transportation Industry
• Accounts Receivable
• Accounts Payable
• P&D
• OS&D
• Haz-Mat