Valet Attendant Fri-Sun - Flemington, NJ
Listed on 2026-09-02
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Customer Service/HelpDesk
Customer Service Rep
Flemington, NJ 08822, USA
Job DescriptionPosted Tuesday, July 14, 2026 at 4:00 AM
Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike.
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The Valet Attendant delivers exceptional customer service by safely and efficiently parking and retrieving vehicles, ensuring a positive guest experience. As the first and last point of contact, this role creates a welcoming, professional atmosphere while following all safety and operational procedures.
Primary ObjectiveThe primary objective of the Valet Attendant is to provide courteous, efficient, and safe valet services while ensuring the security of all vehicles. This includes warmly greeting guests, assisting with vehicle drop‑off and retrieval, managing traffic flow, and addressing guest inquiries professionally.
Duties and Responsibilities- Conduct vehicle damage inspections and document parking locations on claim tickets.
- Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures.
- Maintain compliance with attendance and time‑keeping policies, including clocking in/out for shifts and breaks and accurately reporting tips.
- Keep valet areas clean, organized, and presentable at all times.
- Handle challenging situations with professionalism, resolve problems promptly, and ensure high‑quality service.
- Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations.
- Perform other tasks as needed to support the company’s operational goals, while remaining flexible and responsive to changing business needs. Attend required staff meetings and complete all assigned training modules on time.
- High school diploma or general education degree (GED); customer service experience preferred.
- Valid driver’s license and reliable transportation with an acceptable motor vehicle record.
- Ability to provide exceptional guest service through professional communication and active listening.
- Adaptability and the ability to manage competing demands in changing work environments.
- Dependability, adherence to safety procedures, and timely completion of tasks.
- Physical stamina to stand, walk, and lift up to 50 lbs. for extended periods and work in indoor/outdoor environments.
- Flexibility to work nights, weekends, and holidays.
This role requires stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions. Team members must maintain a professional appearance and adhere to uniform and grooming standards.
Cell Phone UseEmployee may be required to use personal cell phones for work‑related communication, including coordination with teammates, managers, and clients. Reimbursement for work‑related phone usage will follow company policy.
Pay TransparencyPMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed.
Additional Compensation and Benefits- Health benefits—medical, vision, and dental insurance (upon eligibility)
- 401(k) (upon eligibility)
- Supplemental insurance—life insurance and critical illness
- Bonus opportunities
- Internal leadership development program
- Paid time off
- Paid training
- Tuition assistance through Bellevue University—up to $5,250 per year
- Nationwide discounts through Perks at Work
- Military friendly employer
Employment with PMC is on an at‑will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120‑day introductory period applies.
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