Certified Medical Assistant - Per Diem

Reporting/Department Head Practice Manager

FLSA Status – Non-Exempt

EEO Category – Service Worker

To provide friendly, professional, and high‑quality support to Complete Care’s providers within a team‑based, patient‑centered medical home model of care.

• Provide services to patients while ensuring a safe environment of care
• Reduce risks of nosocomial infections in patients, employees, and visitors
• Always embody friendly and courteous customer service with both patients and staff
• Act as an active participant in the healthcare team – working together with all levels of staff to ensure the best care possible for patients
• Work with team to meet specific healthcare performance improvement goals
• Adhere to all applicable HIPAA guidelines as to ensure confidentiality of patient information
• Problem‑solve issues as they arise in a proactive and positive manner
• Organize and prioritize tasks as assigned
• Work with supervisor to plan departmental activities, evaluate data and make suggestions for improvement
• Maintain a clean and orderly workspace and efficiently utilize supplies

• Manage assigned provider’s schedule to ensure that we are optimizing access for our patients
• Communicate with provider about patients to be seen
• Greet patients and escort them to exam rooms
• Identify patients and confirm medical records
• Schedule appointments as necessary
• Register patients and collect all information required
• Prepare patients’ record for provider
• Prepare patients for exam by collecting relevant medical history, information about visits, vital signs, and instruct them on preparation for exam procedures
• Assist provider during examination
• Select and complete all required forms for each medical screening
• Guide patients through their visit
• Administer vaccines and complete referrals as needed
• Communicate status of the patient with other members of the healthcare team
• Ensure medical charts are returned
• Properly dispose of soiled equipment and laundry and prepare regulated medical waste
• Transport and retrieve instruments safely and prepare for sterilization
• Keep clinical area clean, orderly, and stocked with supplies
• Open and close clinical area according to assignment
• Assist Practice Manager, Head Nurse or Charge Nurse with other tasks and projects as required on an as‑needed basis to meet the goals and objectives of the organization
• May require lifting/assisting patients
• Position requires work with hazardous and bio‑hazardous materials
• Requires walking/standing for long periods of time
• Additional job duties as assigned

• High School diploma or equivalent
• Graduate of an approved Medical Assistant program
• 1–2 years of experience in a healthcare setting
• Experience with electronic medical records preferred
• MA certification required within 6 months of employment
• CPR certified
• Excellent communication and problem‑solving skills
• Excellent interpersonal skills and the ability to work effectively with all members of the healthcare team
• Commitment to professional growth and development in a dynamic, forward‑thinking organization
• Demonstrated knowledge in the role of every medical emergency

EOE

• Comprehensive medical, dental, and vision insurance
• Paid time off (vacation, sick leave, and holidays)
• 401(k) retirement plan with employer matching
• Incentive program
• Life and disability insurance
• Continuing education and professional development opportunities
• Flexible Spending Accounts (FSA)
• Tuition reimbursement
• Reimbursement for licensure and certifications
• Reimbursement for CPR
• Discounted services
• Employee recognition programs
• Health Reimbursement Arrangement (HRA) via Ameriflex (covers most out‑of‑pocket expenses)
• Pension plan
• Cancer insurance policies
• Employee‑paid life insurance — 2x annual salary, up to $150K (CCHN‑paid benefit)
• AAA membership (discounted rates)
• BJ’s Wholesale Club membership (discounted rates)
• Direct deposit
• Childcare reimbursement program
• Intersite travel reimbursement