SRO Engineer
Listed on 2026-08-13
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IT/Tech
SRE/Site Reliability, Cloud Computing: Infrastructure & Operations, Systems Engineer
Role Overview
The SRO Engineer is a hands-on operational engineering role responsible for helping establish and scale reliability practices across VERSANT’s technology organization. As a member of the newly formed Platform SRO team, this role will develop standards, documentation, operational procedures, and reusable practices that improve the reliability, resilience, and supportability of enterprise platforms and services.
What You Will DoThe SRO Engineer will help translate reliability principles into clear, practical guidance that teams can consistently apply across cloud, on-premises, and hybrid environments. This role is well suited for an engineer who combines technical troubleshooting experience with strong documentation, organization, and collaboration skills.
Why It Might Be a FitSuccess will require building repeatable operational practices, improving service documentation, supporting incident and problem management, and helping engineering teams prepare their systems for reliable production operation.
Requirements- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field
- 3+ years of experience in System Reliability Operations, Site Reliability Engineering, IT Operations, Production Support, Platform Engineering, Dev Ops, Infrastructure Engineering, or a related technical role
- Experience supporting production applications, infrastructure, cloud platforms, or enterprise technology services
- Demonstrated experience creating technical documentation, operational runbooks, troubleshooting guides, or standard operating procedures
- Working knowledge of incident management, problem management, root cause analysis, and operational escalation practices
- Familiarity with reliability concepts such as SLIs, SLOs, availability, resiliency, service ownership, and operational readiness
- Experience with monitoring, logging, alerting, or observability tools
- Familiarity with cloud platforms such as AWS, Azure, or GCP and modern distributed systems
- Experience using enterprise collaboration and workflow tools such as Service Now, Jira, Confluence, or similar platforms
- Good faith pay range
- Health insurance
- Retirement plans
- Paid time off
- Equity
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