Agent Architect
Job in
Hamilton, Atlantic County, New Jersey, USA
Listed on 2026-09-04
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
Technical Support, IT Consultant, CRM Systems & Management
Job Description & How to Apply Below
- Build and maintain advanced agentic flows in demo and trial environments, including Policy Agents, Damages Assistants, and Litigation Agents
- Collaborate with sales and success teams on pre-trial “Trial Objectives” calls to identify client-specific workflows, prompts, and autonomous agents
- Lead configuration of AI prompt libraries and autonomous workflows during trial discovery and setup
- Provide technical guidance to Sales Engineers and team members on custom demo flows and demo organization updates
- Troubleshoot permission issues, perform end-user testing, and provide technical support during trial check-ins
- Optimize trials for product adoption
- Lead workflow customizations and configurations after full rollout to support client retention and success
- Develop internal and external AI and Agent documentation
- Develop and deliver ongoing Agentic training to LSAP and Customer Success
- 2+ years of hands-on experience with the Salesforce platform and Litify software
- Strong technical knowledge of Salesforce administration and configuration
- Salesforce Certified Agentforce Specialist required
- Salesforce Advanced Administrator Certification preferred
- 2+ years of experience working on Salesforce Automations
- Strong Flow knowledge, including record-triggered flows, collections, loops, and configuring third-party Lightning components
- Project Management experience with complex projects, stakeholder expectations, scope, time, and budgetary constraints
- Excellent written and verbal communication skills
- Ability to discuss complex technical topics with varied audiences
- Strong presentation and meeting facilitation skills
- Ability to handle multiple customers and tasks simultaneously and provide fast responses for AI/Agentic free trials
Demonstrates expertise in Salesforce administration and configuration, with a strong focus on building and maintaining advanced agentic flows and optimizing product adoption. Capable of leading project management efforts while providing technical guidance and training to enhance client success.
Highest-signal resume keywords- Salesforce Administration
- Salesforce Certified Agentforce Specialist
- Salesforce Automations
- Project Management
- Flow Configuration
- Salesforce Administration
- Salesforce Configuration
- Salesforce Automations
- Flow Knowledge
- Record-Triggered Flows
- Collections
- Loops
- Third-Party Lightning Components
- Technical Support
- Troubleshooting
- Excellent Communication Skills
- Presentation Skills
- Meeting Facilitation
- Multitasking
- Fast Response
- Salesforce Certified Agentforce Specialist
- Salesforce Advanced Administrator Certification
- Agentic Flows
- Trial Objectives
- Client Retention
- Product Adoption
- End-User Testing
- Salesforce
- Litify
- AI Prompt Libraries
- Agent Documentation
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