Technical Project Management Specialist

• Support programs within the Integrated Trial Monitoring Product area that enable business partners to operate without obstacles
• Build expertise in system validations and learn the end-to-end clinical process
• Work with stakeholders across the company to uncover and communicate user needs
• Plan, design, and conduct testing activities
• Engage support teams and compile training and user communication content
• Discover, document, and manage business process and stakeholder needs
• Gather insights into user journeys, behavior, motivations, problems, unmet needs, and pain points
• Support Business Stakeholders, Product Users, Product Managers, and Technical Leads
• Gather and document clinical business-process documentation and user needs
• Trace requests and responses to requests
• Develop expertise in the Clinical Trials business domain
• Use business and user insights to develop solution ideas and prioritization decisions
• Identify business value and measures for initiatives
• Drive enablement, adoption, and growth of the Integrated Trial Monitoring product
• Build knowledge of existing solutions through IT communities
• Partner with scrum masters, technical leads, and development teams to deliver products using Agile SDLC methodology
• Maintain a healthy backlog of epics, features, and user stories aligned with the roadmap
• Apply Product Model principles to maximize business value

• HS Diploma required
• 5+ years of experience as a Product Manager, Product/Business Analyst, or similar role
• Experience working within a global team
• Ability to listen and ask thoughtful questions
• Ability to discern pain points, simplify complex problems, conduct root cause analysis, and identify improvement recommendations
• Critical thinking and ability to balance stakeholder and user needs
• Ability to adapt to rapidly changing technology and apply it to business needs
• Ability to understand business issues and needs and build rapport with peers and executives
• Ability to maintain confidentiality on confidential projects
• Ability to manage relationships across expertise, geography, and culture
• Strong organization skills and ability to manage competing priorities and coordinate activities and responses
• Self-driven and able to work independently
• Outstanding English written and verbal communication skills
• Prior pharmaceutical industry experience preferred
• Understanding of the Clinical Trials domain from a data collection and management perspective preferred
• Experience with GxP validations, SDLC, or SaaS and COTS vendors preferred
• Business documentation and business process management
• Business requirements documentation (BRD)
• Measurement analysis
• Portfolio, programme, and project support
• Product, program, and project management
• Risk management
• Stakeholder engagement and relationship management
• Technical management and technical projects
• Waterfall model

Demonstrates expertise in Clinical Trials business processes and product management, with a strong focus on stakeholder engagement, business documentation, and Agile SDLC methodologies. Capable of analyzing user needs and driving product adoption while managing competing priorities effectively.

• Product Management
• Clinical Trials Domain Expertise
• Agile SDLC Methodology
• Stakeholder Engagement
• Business Process Management

• Business Requirements Documentation
• GxP Validations
• Measurement Analysis
• Risk Management
• Portfolio Management

• Critical Thinking
• Strong Organization Skills
• Effective Communication
• Relationship Management
• Adaptability

• Pharmaceutical Industry
• Clinical Process
• User Journey Insights
• Business Value Identification
• Technical Management

• SaaS
• COTS Vendors
• Waterfall Model