Project Manager, Project & Program Management, Operations Management

Join a dynamic team as a Project/Program Manager where you will lead exciting projects that drive innovation and efficiency. This role offers a unique opportunity to work in a hybrid environment while collaborating with talented professionals.

• Owns and manages mid-complexity, multichannel project deliverables from concept to deployment under the guidance of the Senior Brand Project Manager, providing direction and vision as needed.
• Follows and enforces internal procedures and IPGH internal tools (Work Front, Egnyte, and Teams) for project management.
• Speaks to pertinent information during internal status meetings to provide updates or changes in project plans.
• Follows up on documentation from internal meetings to ensure project progress, next steps, and deliverables are met, thereby maintaining project timelines.
• Acts as point-of-contact for project-related routing; accountable for quality control, preparing projects, accuracy, and timely execution.
• Manages 3rd party vendors and client digital team relationships, collaborates on timelines, and identifies challenges and risks to stay on schedule.
• Ensures the distribution of job numbers, enters project estimates, and runs and circulates various reports, including financial and timesheet reports.
• Proactively escalates and suggests solutions to project-related issues to management.
• Supports Senior Project Managers, Supervisors, and Associate Directors in developing the scope of work and meeting requirements.
• Participates in reviewing financial output reports, incoming briefs, and timelines and estimates.
• Participates in discussions related to process optimization and improvement.
• Can be client-facing as a content matter expert around timing and estimates to answer project questions that may arise.

• You’re a proactive team player with a strong work ethic
• You have a passion for process and a natural ability to help teams unite toward a common goal
• You excel under pressure in a fast-paced (but fun!) environment
• You understand the lifecycle of projects and have experience creating project plans using Microsoft Project or Smartsheets
• Expertly manage offline projects, digital banners, email campaigns, landing pages and microsites by consistently following and enforcing the DDBH process and following client-specific guidelines
• Prepare and upload all MLR submissions including coordination with appropriate client contacts
• You have a high level of proficiency with Microsoft Office
• You have bachelor’s degree and 2+ years of agency experience
• You’re a nice person
• Establish next-steps and daily team priorities and communicate details to team members
• Oversee the production and distribution of daily hot sheets, meeting notes and weekly status and financial reports
• Develop scope of work details (assumptions, project plan, allocations, and budget) for all print projects